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Old Jul 18, 2011, 06:44 PM View Post
etm10001
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Old Jul 18, 2011, 06:45 PM
Hey Guys, Watch This.......
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Old Jul 18, 2011, 06:57 PM View Post
etm10001
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Old Jul 18, 2011, 07:14 PM
Hey Guys, Watch This.......
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Old Jul 18, 2011, 07:16 PM View Post
etm10001
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Old Jul 18, 2011, 07:23 PM
Hey Guys, Watch This.......
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Old Jul 18, 2011, 07:25 PM View Post
etm10001
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Old Jul 18, 2011, 07:27 PM
Hey Guys, Watch This.......
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Quote:
Originally Posted by etm10001 View Post
Does is make a difference? Dozens or hundreds? The real question is why you have been doing this, and will you or will you not stop?
I know you have been trying to start your own hobby business, is that the reason?
You tell me you seem to have all the answers.

Mike
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Old Jul 18, 2011, 07:59 PM View Post
etm10001
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Old Jul 18, 2011, 08:19 PM
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Hi Curtis ,


In my first days at RCG , , , I read the thread of the canadian guy , DW crash , who had an issue with a jet he purchased from you . I read the entire mess , expecting , that in the end you would have refunded his money and took the plane back . They say first impressions are the lasting ones , and to see you tell the guy to get stuffed floored me !!!!! He didnt , as I saw the thread , damage the plane , it showed up that way . To save face , and get a good customer service image , can I ask you why you didnt refund the guy and take the plane back ? Was there something there that I didnt see , or were you angry with him and thus "Blew it off" ?


That story kinda ruined my trust in mail order , , , as I really had expected that you would have rectified the situation . I want to be totally upfront here in saying that there are times when ive wanted to order stuff ive seen on your advertising , but ive been too damned leery of what I saw with the DW Crash episode . Could you please explain , if you dont mind , your side of that exchange ?
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Old Jul 18, 2011, 08:23 PM View Post
etm10001
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Old Jul 18, 2011, 08:35 PM View Post
etm10001
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Old Jul 18, 2011, 08:45 PM
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Hi Curtis ,


Thank You for that explaination !

I realize you dont owe me any explaination , and yet you gave me one anyway , and I really appreciate that ! To see you try to put my mind at ease about what I read , rather than just telling me its none of my business , raises your image to me here . I know its all too easy to see the bash threads and take sides , and its explainations like the one you just gave that go a long way in helping people like me see both sides of the story .


Thank You , and Happy Flying .


( PS , its the twin engine cessna that the guy with the mustach and wool hat was holding that I liked ..... maybe about 6 or so months ago advertising )
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Old Jul 18, 2011, 08:50 PM View Post
etm10001
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Old Jul 18, 2011, 08:54 PM
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Originally Posted by mike2663 View Post
Whats the point? Your reputation as well as your business practices are well known on the forums you won't be around long.
Mike
Still researching. Found good feedback from actual buyers. Must be from good business practices? http://www.rcuniverse.com/community/...gs&memId=23589
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