Espritmodel.com Telemetry Radio
Reply
Thread Tools
Old Dec 02, 2009, 07:45 AM
Registered User
Joined Sep 2009
38 Posts
Discussion
Buyer alert!! Do not buy from Ebay: SMART-R-C for SkyArtec heli's

I bought a SkyArtec Wasp V3 from SMART-R-C on Ebay. Great price & free shipping. However, when I got it there was no blade protector and the box looked like it was opened & repacked. I believe the heli was a used one. After testing the heli 3 times the RX would not connect to the TX. After paying $18 to ship the TX & RX back to China and still waiting for 2 months I have a heli that is DEAD in the water.

Email to Vendor:

Hi Ron,
Thanks for your information.
You will be informed as soon as we get the parcel.

Best regards,
Ebay : SMART-R-C

Date: Tue, 1 Dec 2009 04:54:13 -0800
From: dekay@yahoo.com
Subject: RE: 已收到對物品編號 150367024503 的立即付款,款項來自 hongr1(dekay48035@yahoo.com)
To: radio_hobby@hotmail.com

I called the post office and since I did not pay for registered mail they cannot track it, I guess we will have to keep waiting for the parcel to get to you.

Since then I ordered another helicopter in the United States and it is working good.

I cannot recommend your site for ordering a helicopter since mine does not work. I have posted my problem on the helicopter forums in the United States, so others will know about the problem about buying helicopters from China.

Thanks,
Ron

--- On Mon, 11/30/09, alison Smart-r-c <radio_hobby@hotmail.com> wrote:
From: alison Smart-r-c <radio_hobby@hotmail.com>
Subject: RE: 已收到對物品編號 150367024503 的立即付款,款項來自 hongr1(dekay48035@yahoo.com)
To: dekay@yahoo.com
Date: Monday, November 30, 2009, 7:50 PM

Hi Ron,
No, I still didn't get the parcel from you?
Can you go the post office to track the parcel?

Best regards,
Ebay : SMART-R-C
rhong is offline Find More Posts by rhong
Reply With Quote
Sign up now
to remove ads between posts
Old Dec 02, 2009, 04:53 PM
Axes & Blades-Cutlery & Helis
West Monroe NY
Joined Feb 2009
3,365 Posts
Good luck getting that worked out, I would never return something so expensive without delivery confirmation. The good news is, you can get another RX and fly that heli with your TX, you can salvage something.

I've looked at stuff from SkyArtec, but I won't purchase from him. Not acknowledging the receipt of a return is uncool, can't be trusted.
ewoodcox is offline Find More Posts by ewoodcox
Reply With Quote
Old Dec 03, 2009, 12:06 AM
Scammers need to go!
PilotDragonfly's Avatar
Slidell, La
Joined Oct 2006
1,446 Posts
Hey bro, sorry to hear about all the trouble but for future reference get all your skyartec parts and such from here. Very nice people and also fellow members!

http://www.skyartec-usa.com/
PilotDragonfly is offline Find More Posts by PilotDragonfly
Reply With Quote
Old Dec 07, 2009, 08:33 AM
Registered User
Joined Sep 2009
38 Posts
After emailing SMART-R-C back & forth & talking to the post office twice. I blame both.

SMART-R-C for sending me what I think is a used and defective heli & the post office for not telling me for 65 cents I could have tracked the package once it left the USA.

I now made a copy of the post office receipt and sent it to SMART-R-C.
rhong is offline Find More Posts by rhong
Reply With Quote
Old Dec 08, 2009, 08:23 AM
Registered User
Joined Sep 2009
38 Posts
I complained to the local post office and got a call the next day. They said even though I paid the 65 cents that they could not track the package once it leaves the US. I would have to have paid an extra $10 for registered mail. They said that this should have been explained to me at the local post office. Also, packages can get stuck in Customs in China.


Current correspondence:
I sent an email back saying that I will not pay for shipping and send it on a cheaper way, since I have waited 2 months already.

--- On Mon, 12/7/09, alison Smart-r-c <radio_hobby@hotmail.com> wrote:
From: alison Smart-r-c <radio_hobby@hotmail.com>
Subject: RE: 已收到對物品編號 150367024503 的立即付款,款項來自 hongr1(dekay@yahoo.com)
To: dekay@yahoo.com
Date: Monday, December 7, 2009, 10:42 PM

Hi Ron,

Ok, we can send you one transmitter and receiver first even we still don't receive the returns.
The freight is 30$US, we pay half for you, you just need to pay 15$US.
We ship it by EMS, you can get it in 5 to 7 days.

If you agree, pay us the 15$US freight to our paypal account: radio_hobby@hotmail.com

Best regards,
Ebay : SMART-R-C

Skype : smart-r-c
Date: Mon, 7 Dec 2009 18:49:41 -0800
From: dekay@yahoo.com
Subject: RE: 已收到對物品編號 150367024503 的立即付款,款項來自 hongr1(dekay@yahoo.com)
To: radio_hobby@hotmail.com

I don't have a receiver or a transmitter now, I sent it to you. I need a receiver and transmitter that works correctly.

Thanks

--- On Mon, 12/7/09, alison Smart-r-c <radio_hobby@hotmail.com> wrote:
From: alison Smart-r-c <radio_hobby@hotmail.com>
Subject: RE: 已收到對物品編號 150367024503 的立即付款,款項來自 hongr1(dekay@yahoo.com)
To: dekay@yahoo.com
Date: Monday, December 7, 2009, 9:44 PM

Hi Ron,

Sure! What do you want us to do to get your heli fly correctly?
Best regards,

Ebay : SMART-R-C
Skype : smart-r-c

Date: Mon, 7 Dec 2009 18:30:14 -0800
From: dekay@yahoo.com
Subject: RE: 已收到對物品編號 150367024503 的立即付款,款項來自 hongr1(dekay@yahoo.com)
To: radio_hobby@hotmail.com

To get the helicopter flying correctly.

--- On Mon, 12/7/09, alison Smart-r-c <radio_hobby@hotmail.com> wrote:

From: alison Smart-r-c <radio_hobby@hotmail.com>
Subject: RE: 已收到對物品編號 150367024503 的立即付款,款項來自 hongr1(dekay@yahoo.com)
To: dekay@yahoo.com
Date: Monday, December 7, 2009, 9:27 PM

Hi Ron,
We are really want to help you to solve you the problem. What do you want us to do then you can satisfy?

Best regards,

Ebay : SMART-R-C
Skype : smart-r-c
rhong is offline Find More Posts by rhong
Reply With Quote
Reply


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion Do not buy from Century abesvenom Coaxial Helicopters 9 Apr 24, 2012 05:34 PM
Discussion O.S. .15max r/c will not stay running ejam Engines 13 Oct 19, 2009 12:35 AM
Help! New to R/C. would like to do my Italeri S-100 snapdragon Scale Boats 4 Oct 07, 2009 08:31 PM
Alert Do not buy from Helicopter World.com abesvenom Coaxial Helicopters 1 Oct 05, 2009 08:18 PM
6 Miles from R/C Buyer's Warehouse! Tim Jonas Electric Plane Talk 18 Jul 16, 2002 12:02 PM