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Joined Aug 2008
92 Posts
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hey do yall get any response from horizon when you e-mail these guys. i have e-mailed them 4 times with problems ive had and never got an e-mail, a call, or anything. i have have spent ALOT of $ with them and it may be time to spend it at towerhobbies.
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other companies I have emailed were very slow to respond , and one guy got pissed because I emaled him 3 times and on the 3 rd try I got rude ,thats when they replied but for the wrong reason
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I had one issue with them a new Saito .50 had soft compression, I sent it to them on Wed and had it back Tuesday with a new cylinder. There was a minute casting flaw letting compression leak around the intake valve seat about 1/16th inch away from the seat. The seat itself was not leaking. My LHS says they are by far the easiest and fairest vendor to deal with.
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You won't be buying Saitos from Tower . I will say Tower has great service too though . Be leary of the new 4-banger line OS has . Heard they don't state the correct weights of the engines . |
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I agree that calling them is the way to go. I had multiple issues with my H-9 PNP Cub. The last issue was with the Evolution 46 NT. I sent it to them, they replaced almost every piece on the engine but still couldn't get it to run right so they sent me a new 46 NX for the price of the postage. I have never tried to e-mail them with my issues. I wanted to talk to a live person and felt it was much faster. I never had to deal with Tower Hobbies customer service but Horizon is awesome.
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Ok, I posted this question last night on another forum, but have had no answeres. So I see there is a saito forum here, and will ask you folks what to do. I have a saito 120s with the choke on it. (I have taken the choke off) Anyway where the high speed needle goes in to the carb is a brass barrel. Mind broke off at the side of the carb and the high speed needle came out. Caused my showtime 90 to die a early death. Anyway the barrel is supposed to screw out I think, but there is nothing get a hold on to screw out. So how do I get out the barrel? Thanks in advance for any and all suggestions.
Alan PS I could post pictures, but I am not sure how clear they would be. |
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Boss, the stock plug is fine, flipping the carb is a snap, take the mounting bolts out, swing carb out to the side, flip it around and swing it back in place. BG, even a poor picture would help. |
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United States, GA, Ringgold
Joined Oct 2005
312 Posts
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I bought my first Saito (.50 GK) from Tower nearly twenty years ago, or thereabouts. I also bought my first Webra, YS and Chinese made engines from them too. That was before Tower got on this house brand only kick. I liked them a lot better back then and I spent more money with them in those days. I still like Tower and use them a lot, but I kind of miss the old days. Ed Cregger |
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I had seen pics of the 82 replacement awhile back - at least the gasoline version (that's right, gasoline). The casing is more like a 1.25 IIRC and it has an aluminum back plate. |
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