Jeti 2.4Ghz system not FCC certified?

village_idiot · May 30, 2009, 05:38 PM

There has been some discussion in different parts of RCGroups that suggests that the Jeti 2.4Ghz system is not FCC certified. Is this true? If not would you please post the FCC license information from the TXes and RXes?

Flyboone · Jun 01, 2009, 11:08 AM

Jeti is working on the FCC paperwork. It is my understanding that the system meets all the requirements.

Thanks,
Jason Cole
Hobby Lobby

village_idiot · Jun 01, 2009, 12:18 PM

Working on generally doesn't allow the products to be sold.

It has been said that several other companies have filed a complaint against Jeti, and you as the importer and re-seller could be in for some very big fines depending on what sort of arraignment was made with the FCC. As a cover your backside move, you may want to suspend all sales until they actually provide you with the correct information and correct labels for the license. Just an FYI but fines can range up to $10,000 per device sold with really no upper limit on the total amount. In the last few years the FCC has really been cracking down on various part15 devices so they may take great interest in this complaint (assuming there has really been a complaint filed). You may want to look at recent sales and find out who the FCC field agent is, chances are good that if a complaint has been filed, they have already purchased a bunch of gear. That is the normal mode of operation so that they can obtain evidence before the product is stopped. Then they test it to see just how badly it may fall outside of the proposed rules, then determine exactly what portions they will go after, and then you get a field agent knocking on the door.

I'm not an FCC expert, but have dealt with them in the past at a broadcast station. I've also read a lot of the cases that they put up on their website and talked to hobby broadcasters about their interactions with the FCC. If it was me, I would have never sold the stuff without having some kind of FCC sticker applied to each device, and if I moved into a company that was already selling unlicensed stuff, I would halt those sales until proper documentation and proper labels were applied to all devices. I would also expect that you may need to do a recall on all devices previously sold to apply the labels or at least to attempt to track down each device and send the owner the proper labels. In short I wouldn't mess around with the FCC.

And no I do not have a stake in any other system, but I am still considering the Jeti system in the future so it would be a shame if it was prohibited from import for several months or years due to a mistake. Right now I have Spektrum gear but may want to go a different way in the near future.

codezilla · Jun 03, 2009, 11:31 AM

Quote:

Originally Posted by Flyboone

Jeti is working on the FCC paperwork. It is my understanding that the system meets all the requirements.

Thanks,
Jason Cole
Hobby Lobby

If Jeti is WORKING on the FCC certification, what's going to happen to the existing modules/rx's that's already in customers' hand? Do we have to send all of them in to get them certified or are you going to have a recall/exchange?

TIA,
Adrian

village_idiot · Jun 03, 2009, 12:25 PM

Not sure if you pulled the TX modules or if they are just out of stock... But you forgot that the receivers also transmit and also need the same FCC certification. In fact since the TX modules use a previously built RF section (Meshnetics module that can be clearly seen in the photos), those might really be legal (if the Meshnetics FCC sticker is applied). The receivers use a custom built RF section and definitely need the certification to import into the USA.

Flyboone · Jun 03, 2009, 05:15 PM

Hey guys,
I'm not exactly sure about the process. It's my understanding that the modules and rx's meet all of the FCC requirements, but Jeti never went the certification process. We have suspended all sales until this is worked out. We will inform customers who purchased thus far if they need to do anything. Hopefully Jeti will resolve this soon, I really want to try out the variometer!

Thanks,
Jason Cole
Hobby Lobby

Gordito Volador · Jun 03, 2009, 05:24 PM

Jason,

I really want to keep using my Jeti stuff that I have in many of my planes and not be subject to an FCC recall because of a paperwork problem. So far the Duplex has proven to be a great product right out of the box. Surely someone has a handle on where HL (the importer and US sales agent) and Jeti are in the process of getting it worked out. Inquiring minds need to know!

Regards, Bill

village_idiot · Jun 03, 2009, 09:02 PM

Jason,

I'm not sure if this will work for you or against you, but you may want to try and contact the FCC before they contact you. If you were mislead by Jeti and thought that they were certified, then you might get out of this without too much of a fine. But I think it might be worth the time to look up the enforcement division on the FCC.gov site and see if you can find a way to contact them. Suspending sales is a good step and would be the first thing they will require. But I will say that I have a feeling that this will be anything but an easy issue to deal with. And unfortunately the only real way to get off with a minimum is to push the fault to Jeti. It may mess up your status with Jeti to do this so you should probably contact your legal council and see what they suggest. Be ready for the FCC to start looking at the other Jeti products too, if they think the ESCs may have spurious radiation over the limits (for an unintentional radiator), then you might have another issue. Pretty much they are going to look at everything you sell and see just how many items might have issues. They will probably require the inventory records of all the Duplex sales that you made so it might be worth getting that info into a file to hand over. You might also want to compile a list of the people that have purchased any of these devices and were shipped to the USA, put them into an email group so that you can send out a mass email if this is required. They could require that you attempt to buy everything back to avoid a fine. It's really hard to tell what is going to happen, but the easier you make it for them to do their job, the more lenient they are likely to be.

Wish I had better suggestions for you and I truly hope this doesn't turn out too badly for Hobby Lobby.

Flyboone · Jun 04, 2009, 10:46 AM

Thanks guys,
We are now helping Jeti get this resolved. We are in touch with the FCC and are sending test units to a lab. This really won't be that big of a deal. It should have no problem passing the tests. The only thing I don't know at this point is how long the process will take before we can start selling them again. I'll keep you informed as I find out.

Jason Cole
Hobby Lobby

Gordito Volador · Jun 04, 2009, 12:53 PM

Jason,

Thank you for the heads up on this. I really appreciate your communicating with us regarding this issue. The Duplex is way too good of a radio link to have it derailed over a paperwork issue. Thanks again!

Regards, Bill

codezilla · Jun 04, 2009, 02:12 PM

Quote:

Originally Posted by Gordito Volador

Jason,

Thank you for the heads up on this. I really appreciate your communicating with us regarding this issue. The Duplex is way too good of a radio link to have it derailed over a paperwork issue. Thanks again!

Regards, Bill

My feelings exactly. I hope this gets resolved soon. Thanks for the update.

Adrian

village_idiot · Jun 05, 2009, 01:41 PM

I see that you still have the "receivers" for sale. Are you aware that since this system is bidirectional that the "receivers" are also up to full power transmitters? If my memory is correct, the 6 and 8 channel "receivers" have the same output power as the TX modules, the 4/5 channel has something less than that.

Flyboone · Jun 05, 2009, 02:22 PM

Thanks,
Yes we are aware of the rx transmissions and are looking into that part of it. Thanks for looking out for us!

Jason

codezilla · Jun 23, 2009, 12:57 PM

Any updates regarding this?

How long does FCC certification process typically take?

Adrian

Flyboone · Jun 23, 2009, 08:26 PM

I don't really have any updates at this point. I have no idea how long something like this takes. I wish I had more answers.

Jason

May 30, 2009, 05:38 PM	#1
village_idiot Inciting Riots Join Date: Dec 2006 Posts: 7,245	Jeti 2.4Ghz system not FCC certified? There has been some discussion in different parts of RCGroups that suggests that the Jeti 2.4Ghz system is not FCC certified. Is this true? If not would you please post the FCC license information from the TXes and RXes?

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Jun 01, 2009, 11:08 AM	#2
Flyboone https://twitter.com/flyboone Join Date: Oct 2003 Location: Nashville,TN Posts: 1,556	Jeti is working on the FCC paperwork. It is my understanding that the system meets all the requirements. Thanks, Jason Cole Hobby Lobby

Jun 01, 2009, 12:18 PM	#3
village_idiot Inciting Riots Join Date: Dec 2006 Posts: 7,245	Working on generally doesn't allow the products to be sold. It has been said that several other companies have filed a complaint against Jeti, and you as the importer and re-seller could be in for some very big fines depending on what sort of arraignment was made with the FCC. As a cover your backside move, you may want to suspend all sales until they actually provide you with the correct information and correct labels for the license. Just an FYI but fines can range up to $10,000 per device sold with really no upper limit on the total amount. In the last few years the FCC has really been cracking down on various part15 devices so they may take great interest in this complaint (assuming there has really been a complaint filed). You may want to look at recent sales and find out who the FCC field agent is, chances are good that if a complaint has been filed, they have already purchased a bunch of gear. That is the normal mode of operation so that they can obtain evidence before the product is stopped. Then they test it to see just how badly it may fall outside of the proposed rules, then determine exactly what portions they will go after, and then you get a field agent knocking on the door. I'm not an FCC expert, but have dealt with them in the past at a broadcast station. I've also read a lot of the cases that they put up on their website and talked to hobby broadcasters about their interactions with the FCC. If it was me, I would have never sold the stuff without having some kind of FCC sticker applied to each device, and if I moved into a company that was already selling unlicensed stuff, I would halt those sales until proper documentation and proper labels were applied to all devices. I would also expect that you may need to do a recall on all devices previously sold to apply the labels or at least to attempt to track down each device and send the owner the proper labels. In short I wouldn't mess around with the FCC. And no I do not have a stake in any other system, but I am still considering the Jeti system in the future so it would be a shame if it was prohibited from import for several months or years due to a mistake. Right now I have Spektrum gear but may want to go a different way in the near future.

Jun 03, 2009, 12:25 PM	#5
village_idiot Inciting Riots Join Date: Dec 2006 Posts: 7,245	Not sure if you pulled the TX modules or if they are just out of stock... But you forgot that the receivers also transmit and also need the same FCC certification. In fact since the TX modules use a previously built RF section (Meshnetics module that can be clearly seen in the photos), those might really be legal (if the Meshnetics FCC sticker is applied). The receivers use a custom built RF section and definitely need the certification to import into the USA.

Jun 03, 2009, 05:15 PM	#6
Flyboone https://twitter.com/flyboone Join Date: Oct 2003 Location: Nashville,TN Posts: 1,556	Hey guys, I'm not exactly sure about the process. It's my understanding that the modules and rx's meet all of the FCC requirements, but Jeti never went the certification process. We have suspended all sales until this is worked out. We will inform customers who purchased thus far if they need to do anything. Hopefully Jeti will resolve this soon, I really want to try out the variometer! Thanks, Jason Cole Hobby Lobby

Jun 03, 2009, 05:24 PM	#7
Gordito Volador Flying Fatboy Join Date: Apr 2003 Location: Tampa, FL Posts: 1,239	Jason, I really want to keep using my Jeti stuff that I have in many of my planes and not be subject to an FCC recall because of a paperwork problem. So far the Duplex has proven to be a great product right out of the box. Surely someone has a handle on where HL (the importer and US sales agent) and Jeti are in the process of getting it worked out. Inquiring minds need to know! Regards, Bill

Jun 03, 2009, 09:02 PM	#8
village_idiot Inciting Riots Join Date: Dec 2006 Posts: 7,245	Jason, I'm not sure if this will work for you or against you, but you may want to try and contact the FCC before they contact you. If you were mislead by Jeti and thought that they were certified, then you might get out of this without too much of a fine. But I think it might be worth the time to look up the enforcement division on the FCC.gov site and see if you can find a way to contact them. Suspending sales is a good step and would be the first thing they will require. But I will say that I have a feeling that this will be anything but an easy issue to deal with. And unfortunately the only real way to get off with a minimum is to push the fault to Jeti. It may mess up your status with Jeti to do this so you should probably contact your legal council and see what they suggest. Be ready for the FCC to start looking at the other Jeti products too, if they think the ESCs may have spurious radiation over the limits (for an unintentional radiator), then you might have another issue. Pretty much they are going to look at everything you sell and see just how many items might have issues. They will probably require the inventory records of all the Duplex sales that you made so it might be worth getting that info into a file to hand over. You might also want to compile a list of the people that have purchased any of these devices and were shipped to the USA, put them into an email group so that you can send out a mass email if this is required. They could require that you attempt to buy everything back to avoid a fine. It's really hard to tell what is going to happen, but the easier you make it for them to do their job, the more lenient they are likely to be. Wish I had better suggestions for you and I truly hope this doesn't turn out too badly for Hobby Lobby.

Jun 04, 2009, 10:46 AM	#9
Flyboone https://twitter.com/flyboone Join Date: Oct 2003 Location: Nashville,TN Posts: 1,556	Thanks guys, We are now helping Jeti get this resolved. We are in touch with the FCC and are sending test units to a lab. This really won't be that big of a deal. It should have no problem passing the tests. The only thing I don't know at this point is how long the process will take before we can start selling them again. I'll keep you informed as I find out. Jason Cole Hobby Lobby

Jun 04, 2009, 12:53 PM	#10
Gordito Volador Flying Fatboy Join Date: Apr 2003 Location: Tampa, FL Posts: 1,239	Jason, Thank you for the heads up on this. I really appreciate your communicating with us regarding this issue. The Duplex is way too good of a radio link to have it derailed over a paperwork issue. Thanks again! Regards, Bill

Jun 05, 2009, 01:41 PM	#12
village_idiot Inciting Riots Join Date: Dec 2006 Posts: 7,245	I see that you still have the "receivers" for sale. Are you aware that since this system is bidirectional that the "receivers" are also up to full power transmitters? If my memory is correct, the 6 and 8 channel "receivers" have the same output power as the TX modules, the 4/5 channel has something less than that.

Jun 05, 2009, 02:22 PM	#13
Flyboone https://twitter.com/flyboone Join Date: Oct 2003 Location: Nashville,TN Posts: 1,556	Thanks, Yes we are aware of the rx transmissions and are looking into that part of it. Thanks for looking out for us! Jason

Jun 23, 2009, 12:57 PM	#14
codezilla Registered User Join Date: Feb 2003 Location: Chino Hills, CA Posts: 1,351	Any updates regarding this? How long does FCC certification process typically take? Adrian

Jun 23, 2009, 08:26 PM	#15
Flyboone https://twitter.com/flyboone Join Date: Oct 2003 Location: Nashville,TN Posts: 1,556	I don't really have any updates at this point. I have no idea how long something like this takes. I wish I had more answers. Jason