How can we improve our website?

billpa · Apr 30, 2009, 03:02 PM

Hello!

We hear periodically that our website can be intimidating to new Eagle Tree customers. We made some changes last year to try to improve this, but there is always room for further improvement.

We'd LOVE your feedback on what we can do to make the website more user friendly, especially to Eagle Tree/data newbies!

And, don't hold back. Our feelings won't be hurt.

Here's the link: http://www.eagletreesystems.com

Regards,

Bill, for Eagle Tree

Geoff2005 · May 03, 2009, 01:11 AM

Hi Bill,
Thanks for the invite to comment.

How about a table to show compatability between components, ie e loggers v1 - 3 plus seagull etc down one axis and across the other all peripherals like GPS, altimeter etc. A tick in the box if it works together and a numeric if you need to refer to a note below the table. Maybe need to create a large PDF to display it well.

Not related to the website but to your process, how about a sticky for product improvement suggestions. I could start with a suggestion to make Specktrum RF link info displayable on the power panel.

regards
Geoff

dhares · May 04, 2009, 08:39 AM

Bill has a good start on a feature matrix at:
http://www.eagletreesystems.com/Pres...re-compare.pdf
I bookmarked it a while back, but cannot remember how to find it. It would be nice if it were more obvious, and more web friendly.

Regards,
Dave

bentel · May 06, 2009, 10:36 AM

I would like an email on new products and FW.
Volker

nasukaren · May 07, 2009, 12:22 PM

I agree, a table about compatibility would be real great.

I bought the combined brushless motor + temp sensor attachment (MicroPower Multi-Expander ) because the instructions said it was compatible "with all versions of the EagleTree" data logger. Unfortunately, it wasn't compatible with my v3.

So it's essentially useless and a waste of a purchase.

Anyone want a MicroPower Multi-Expander?

Karen

equusine · May 31, 2009, 09:43 AM

Bill
Is it possible to have a sticky thread pointing to the latest beta / pre beta / release software. At the moment, the info is buried in threads about specific probs and not easy to find...

alex.guzun · Jun 01, 2009, 04:22 PM

clean menu, categories, news... more portal site

9sec240 · Jun 03, 2009, 10:22 PM

Motor pole and gear ratio information for common helis / aircraft / motors.

rob mueller · Jun 09, 2009, 08:40 PM

Hey Bill. Your GPS expander web photo is apparently the old version. Old red version shown versus the new version.

gmphoto · Jun 14, 2009, 06:55 AM

By putting up a link to your newly developed and released Mac OS X software

cmulder · Jul 21, 2009, 09:09 PM

i think the organisation of the website is rather chaotic.
On the suport page instead of the pull down menue a list of links would be eazier to understand and move the search option to the top menu bar.
Seperate the description and the sale parts and combine all products under a webshop part..
Make one table of all the expanstions and what they are compatable with. (see sugestion in other posts)

thats all for now

bentel · Jul 24, 2009, 08:35 AM

How about a link/database to old FW versions, some people getting in trouble after update and don't keep the old versions. I can see request of old versions too in the forum.
Volker

BlitzK · Jul 27, 2009, 01:01 AM

I'm fairly new to owning Eagletree products myself, but recently purchased a v3 logger, gps, sensors, and waiting for an OSD Pro.

I do a lot of software beta testing and noticed something today on the site that I would change.

All of the software versions are named "setup.exe". They should probably be named what they are. Something along the lines of "Eagletree_Recorder-7.87_final.exe".

Texas Dave · Aug 06, 2009, 10:52 PM

Some listing of what is the current firmware would be nice. Unless I'm missing it I only see the pc software version, not the firmware for my eLogger v3

BlitzK · Aug 17, 2009, 11:11 AM

Something with the software itself, not the website.

When you download the data, clear data, or update the unit. "Done!" "OK" box should pop up.

In the settings make it so you can also turn off the notifications if you don't want them...

Apr 30, 2009, 03:02 PM	#1
billpa Registered User Join Date: Nov 2003 Posts: 1,595	How can we improve our website? Hello! We hear periodically that our website can be intimidating to new Eagle Tree customers. We made some changes last year to try to improve this, but there is always room for further improvement. We'd LOVE your feedback on what we can do to make the website more user friendly, especially to Eagle Tree/data newbies! And, don't hold back. Our feelings won't be hurt. Here's the link: http://www.eagletreesystems.com Regards, Bill, for Eagle Tree

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May 03, 2009, 01:11 AM	#2
Geoff2005 Registered User Join Date: Jul 2006 Location: Perth, Western Australia Posts: 677	Hi Bill, Thanks for the invite to comment. How about a table to show compatability between components, ie e loggers v1 - 3 plus seagull etc down one axis and across the other all peripherals like GPS, altimeter etc. A tick in the box if it works together and a numeric if you need to refer to a note below the table. Maybe need to create a large PDF to display it well. Not related to the website but to your process, how about a sticky for product improvement suggestions. I could start with a suggestion to make Specktrum RF link info displayable on the power panel. regards Geoff

May 04, 2009, 08:39 AM	#3
dhares Registered User Join Date: Jul 2006 Location: Saline, MI Posts: 57	Bill has a good start on a feature matrix at: http://www.eagletreesystems.com/Pres...re-compare.pdf I bookmarked it a while back, but cannot remember how to find it. It would be nice if it were more obvious, and more web friendly. Regards, Dave

May 06, 2009, 10:36 AM	#4
bentel Registered User Join Date: Feb 2003 Location: near Stgt/Germany Posts: 159	I would like an email on new products and FW. Volker

May 07, 2009, 12:22 PM	#5
nasukaren RC newbie Join Date: Dec 2008 Location: East Coast, USA Posts: 28	I agree, a table about compatibility would be real great. I bought the combined brushless motor + temp sensor attachment (MicroPower Multi-Expander ) because the instructions said it was compatible "with all versions of the EagleTree" data logger. Unfortunately, it wasn't compatible with my v3. So it's essentially useless and a waste of a purchase. Anyone want a MicroPower Multi-Expander? Karen

May 31, 2009, 09:43 AM	#6
equusine Registered User Join Date: Apr 2009 Posts: 55	Bill Is it possible to have a sticky thread pointing to the latest beta / pre beta / release software. At the moment, the info is buried in threads about specific probs and not easy to find...

Jun 01, 2009, 04:22 PM	#7
alex.guzun iCharger 106B user Join Date: Jun 2008 Location: Lab, Slovak Republic Posts: 248	clean menu, categories, news... more portal site

Jun 03, 2009, 10:22 PM	#8
9sec240 Registered User Join Date: Jan 2009 Posts: 350	Motor pole and gear ratio information for common helis / aircraft / motors.

Jun 09, 2009, 08:40 PM	#9
rob mueller ok, maybe it is a toy Join Date: Oct 2002 Location: Alberta, Canada Posts: 1,470	Hey Bill. Your GPS expander web photo is apparently the old version. Old red version shown versus the new version.

Jun 14, 2009, 06:55 AM	#10
gmphoto Registered User Join Date: Mar 2007 Location: brisbane australia Posts: 96	By putting up a link to your newly developed and released Mac OS X software

Jul 21, 2009, 09:09 PM	#11
cmulder Registered User Join Date: Apr 2001 Location: Ireland Posts: 1,740	i think the organisation of the website is rather chaotic. On the suport page instead of the pull down menue a list of links would be eazier to understand and move the search option to the top menu bar. Seperate the description and the sale parts and combine all products under a webshop part.. Make one table of all the expanstions and what they are compatable with. (see sugestion in other posts) thats all for now

Jul 24, 2009, 08:35 AM	#12
bentel Registered User Join Date: Feb 2003 Location: near Stgt/Germany Posts: 159	How about a link/database to old FW versions, some people getting in trouble after update and don't keep the old versions. I can see request of old versions too in the forum. Volker

Jul 27, 2009, 01:01 AM	#13
BlitzK Registered User Join Date: May 2003 Posts: 56	I'm fairly new to owning Eagletree products myself, but recently purchased a v3 logger, gps, sensors, and waiting for an OSD Pro. I do a lot of software beta testing and noticed something today on the site that I would change. All of the software versions are named "setup.exe". They should probably be named what they are. Something along the lines of "Eagletree_Recorder-7.87_final.exe".

Aug 06, 2009, 10:52 PM	#14
Texas Dave Registered User Join Date: Jul 2009 Posts: 87	Some listing of what is the current firmware would be nice. Unless I'm missing it I only see the pc software version, not the firmware for my eLogger v3

Aug 17, 2009, 11:11 AM	#15
BlitzK Registered User Join Date: May 2003 Posts: 56	Something with the software itself, not the website. When you download the data, clear data, or update the unit. "Done!" "OK" box should pop up. In the settings make it so you can also turn off the notifications if you don't want them...