HobbyKing.com New Products Flash Sale
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Old Feb 24, 2009, 08:20 PM
Registered User
Joined Oct 2007
129 Posts
New Product
Generation 2 of Digital Servoless Retract Family -Micro DSR-30

To thank for some kindly user give us some positive suggestions in the thread as below.
http://www.rcgroups.com/forums/showt...&highlight=epf
Due to your help. Let us know what request from user.
We are going to send you one free beta test sample.
And list the name very soon.
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Last edited by EPF HOBBY; Mar 02, 2009 at 08:53 PM.
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Old Feb 24, 2009, 09:32 PM
Fly, Crash, Burn,
f4addict's Avatar
United States, CT, Danbury
Joined Jul 2008
667 Posts
Did you check the last couple of pages, your retracts cant even stand their own weight., they snap on dry run. I lost $129, previous price when they came out, then 10 for shipping them back + 40 for repair as they didnt work and still they didnt work. So unless you guys are serious about your claims, please dont disappoint more people.
Also some of you guys dealers who sell the retracts like sonic electronics suck too.

here's a copy of their email about reply.
We are unable to provide you with a refund as the situation does not conform to our return policy. (http://www.sonicelectric.com/Merchan...&Store_Code=SE)

As stated in preivous email, we can repair the item by replacing the damaged parts for $36.00 plus $5.85 S/H. If you do not want us to repair the item, we will send the item back to you by mail without repair so that you can contact EDF directly to resolve the issue.

Please let us know how we can best assist you.

Regards,
XXX
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Old Feb 24, 2009, 09:36 PM
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Mokena,Illinois -United States
Joined Oct 2006
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Look plain and simple, They NEED METAL GEARS period!!!! Just like the ecellent lado retracts use. Along with an aluminum of high quality external casing. They can do everything they want to these retracts, but until you fix your weakest link none of it will matter and all will be done in vane.
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Old Feb 24, 2009, 10:17 PM
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Joined Oct 2007
129 Posts
Thanks for every one suggestion.
DSR-30 series switch to metal gear to solve the strip problem as below.
http://www.epf.com.tw/dsr30/dsr30.html
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Old Feb 24, 2009, 10:22 PM
Fly, Crash, Burn,
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United States, CT, Danbury
Joined Jul 2008
667 Posts
Only way you can make me believe is "SEND ME A FREE PAIR"
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Old Feb 24, 2009, 10:22 PM
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Epping, Essex
Joined Nov 2002
245 Posts
Are those parts retro compatable with the first generation of your retracts?
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Old Feb 24, 2009, 10:23 PM
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lavochkin's Avatar
Mokena,Illinois -United States
Joined Oct 2006
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Well Ill take two sets for mine that I have still new in the box. Id like to try that metal upgrade for sure. These still have hope and potential.
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Old Feb 25, 2009, 08:05 AM
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marshall , va
Joined Jul 2003
784 Posts
These look perfect for the gws-a4, J-10, and other jets around 2 , 3 lbs that are popular now.


Kevin
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Old Feb 26, 2009, 01:32 PM
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Buckley wa
Joined Mar 2005
986 Posts
This stuff is junk and the customer service is just as bad.
I really don't see how they can come back in here and pedal a new version when many of us still have the old junk.
Mine never worked out of the box after several emails with no answer i gave up.
Take care of your old garbage before you pedal upgrades..
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Old Feb 27, 2009, 02:27 AM
DominicM
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Fleet, Hampshire, UK.
Joined May 2003
2,390 Posts
I had two sets of EPF retracts and the plastic gears broke during testing not even during in-model use. Great concept, poorly constructed and obviously not rigorously tested. No one in the right minds would buy EPF retracts after that debacle.
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Old Feb 27, 2009, 11:46 AM
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Buckley wa
Joined Mar 2005
986 Posts
EPF Hobby

You don't get it
There are people here who have bought your product and feel they got ripped off by your garbage retracts. I 'm sitting here with a pair that don't even have the strenght to lift themselves out of the box.
And now you want to come in here and try to rip others off.
Why don't you come on and tell folks who have bought your crappy gear you can return them for the new set. And for you to come on now and not address those issues shows you have no respect for your customers.
Until you take care of those who have supported your junk, i will continue to tell anyone who will listen your product and customer service sucks....
So go pedal your garbage somewhere else..
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Old Feb 27, 2009, 12:22 PM
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Lynxman's Avatar
Troms, Norway
Joined Jan 2004
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Are you guys complaining about the old retracts or the new ones?
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Old Feb 27, 2009, 12:34 PM
DominicM
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Fleet, Hampshire, UK.
Joined May 2003
2,390 Posts
Try reading the posts of this thread from top to bottom and I'm sure you'll work it out. Unbelievable.

But to save you time, the OLD ones.
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Old Feb 27, 2009, 12:39 PM
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Lynxman's Avatar
Troms, Norway
Joined Jan 2004
7,098 Posts
I did read it, it just seemed so strange as they are announcing a new product so I had to make sure.
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Old Feb 27, 2009, 02:40 PM
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Ed Waldrep's Avatar
Las Vegas, NV
Joined Dec 1996
7,937 Posts
Those mounting tabs are too small and weak. There needs to be more material, just make it a mounting flange along the full length of the body like normal retracts.

I've not used mine, bought them and still in the box but I don't like the looks of them, thin mounting tabs will break I think if the gears don't first.
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