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Old Apr 17, 2015, 02:42 PM
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H & R Products

Has anyone done any business with this vendor lately, ie the last 3 months or so?
I hate the thought of having to eat some of my earlier words about this company, but having placed an order 3 months ago and not having had any contact from them, I am concerned. I have reached out twice, with no reply.
Has anyone any insight or better luck?
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Old Apr 17, 2015, 04:07 PM
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Based on how things have been for quite a few YEARS, I do not anyone, that is currently dealing with them. As you never know, if, or when, an order will be filled. And then, what the parts will look like. I USED to love there products. They were the answer for PT Boat building.
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Old Apr 17, 2015, 05:44 PM
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I have an order that is more than a month old, but the order form said 6 to 8 weeks. So for now, I will try to maintain my "half full" (glass) outlook.

Pete G
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Old Apr 17, 2015, 05:55 PM
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the owners mother passed in feb, but some orders have been filled, then again you might look at this depending on what you need.. http://www.ebay.com/itm/Howard-Enter...item4d30d58d00
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Old Apr 17, 2015, 06:40 PM
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Well the owner's mother passing explains alot. I understand how much a parent's passing can take out of one. I wish them the best.
Thanks for the link, but my order was for something else entirely.
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Old Apr 17, 2015, 07:23 PM
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Luckily, I am nowhere near needing the parts I ordered. Still working on establishing a place to put them. Progress is good, however. I have a "hole" in my workroom almost big enough to fit my new workbench.

Pete G
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Old Apr 19, 2015, 09:58 AM
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I have they sent my money back. They said the mold were old and they failed. The order was placed in Dec 2014. I have sent emails to them and they have not answered backed
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Old Apr 19, 2015, 02:44 PM
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This is unfortunate news if it continues as such. I recall the long wait times that seemed to have gotten longer over the years (and this is when web commerce was still in its infancy). The fittings I got in my initial order were decent with little flash or defects but I shudder at the thought of how the quality is now, not that I'm averse to cleaning up fittings, mind you.

I had good customer service afterwards when I inquired about assembly instruction and the owner/operator happily supplied a hand-illustrated diagram.
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