|Jun 23, 2011, 01:54 AM|
Tower Hobbies Rocks!
I would just like to say that Tower Hobbies has excellent customer service. I recently received a sub par wing that the Monokote had peeled from the wing. The wing was still in the bubble wrap from GP. So Tower in good faith sent me a wing that had been packaged perfectly. After the first assembly of the wing the covering peeled of when I removed the tape. Actually the Monokote tore when I removed the tape. I sent an email to Tower about my situation. To my surprise the sent me a new wing no questions asked. Didn't blame GP for the quality problem. They didn't play twenty question. They just took care of the situation. It is great to do business with a company that still has ethics and takes care of their customers. Kudos to Tower. The will be my first stop for all my purchases.
|Category||Thread||Thread Starter||Forum||Replies||Last Post|
|Sold||Tower Hobbies Vista 2-Meter Sailplane ARF||Cincy E-Flyer||Aircraft - Electric - Airplanes (FS/W)||7||Mar 14, 2011 06:30 AM|
|Discussion||Kudos to Tower Hobbies and Horizon Hobby||Murocflyer||Vendor Talk||2||Mar 12, 2011 01:59 PM|
|Sold||Tower Hobbies Vista 2-Meter Sailplane ARF||Cincy E-Flyer||Aircraft - Sailplanes (FS/W)||0||Mar 10, 2011 07:21 PM|
|Sold||Tower Hobbies 224 2-Channel 2.4GHz Transmitter/Receiver||Slash Crazy||Cars - Accessories (FS/W)||0||Mar 06, 2011 06:07 PM|
|Discussion||Tower Hobbies P-51 Mustang RxR||GassPasser||Electric Combat||0||Mar 05, 2011 07:47 PM|