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Old Sep 01, 2012, 11:11 PM
Frankenstein recycled packs
rampman's Avatar
USA, AZ, Gilbert
Joined Jan 2006
8,753 Posts
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Why did NP's send me a 15A 2S-3S ESC for the defective 40A I sent back?

I ordered a Dynam FW-190 a few weeks back and the ESC was defective.
I played by the rules and created a ticket on rcdiscuss.com.
Several days later I was asked to ship the ESC back.
I did.
Today I got the replacement but it was a 15A ESC.
Why?

Ticket # 1797571.
As my latest input stated, I am leaving for a 3 week overseas trip September 8th. Due to NP's error this is becoming a much larger issue than it needed to be.
Please read the newest updates and remedy this ASAP.

Regards,
Rick
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Old Sep 04, 2012, 11:29 AM
HobbypartZ Support
Joined Jul 2011
365 Posts
I apologize for the inconvenience, I'll have the shipping department send you the correct ESC. Go ahead and keep the incorrect ESC there's no need to return it.

-Charlie
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Old Sep 04, 2012, 11:43 PM
Frankenstein recycled packs
rampman's Avatar
USA, AZ, Gilbert
Joined Jan 2006
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Charlie, thank you for this. I see the ship notice in my email.

Rick
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Old Sep 12, 2012, 01:26 PM
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Joined Jul 2012
7 Posts
Things like this is what we want to see from NP. A response. Just wish it was always like this. I do like the stuff they sell.
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