SMALL - espritmodel.com SMALL - Telemetry SMALL - Radio
Reply
Thread Tools
Old Nov 02, 2012, 12:36 PM
Registered User
United States, CA, SF
Joined Feb 2005
175 Posts
Rave
Phil's Hobby Shop - great customer service.

A Good Guys shout out. I ordered a new fuse and tail set for my trusty old Easy Star and received very prompt shipping from Phil's Hobby Shop in Fort Wayne, IN. Unfortunately, UPS smashed the box to smithereens and crushed the fuselage.

I contacted Phil's and got a prompt email reply from Kevin telling me that they were shipping a new fuse to me and to not bother with the hassel of returning the damaged one. Thanks, Kevin!

Robert
thumsrus is offline Find More Posts by thumsrus
Reply With Quote
Sign up now
to remove ads between posts
Reply


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion 3D hobby shop customer service?? mazjag Vendor Talk 176 Sep 16, 2013 02:57 PM
Discussion Horizon Hobby/Spektrum Great Customer Service lklansingkiter Radios 3 Nov 06, 2012 12:45 AM
Mini-Review Hobby Wireless provided great customer service alfadude1 FPV Talk 2 Sep 27, 2012 11:31 AM
Discussion Hobby King's lack of customer service Joe 1320 HobbyKing 18 Jun 08, 2012 03:58 PM
hobby people - great specials and great customer service mattk17 Vendor Talk 1 Feb 13, 2002 10:58 PM