HobbyKing.com New Products Flash Sale
Closed Thread
Thread Tools
Old Mar 04, 2013, 09:26 PM
Registered User
United States, CA, San Jose
Joined Jun 2012
1,261 Posts
Discussion
Unkept promisses

I ordered a Master CP from Xheli, it was missing the battery. I received emails CS Anica stating the helicopter will include a battery. The battery was missing from the box. I chatted with confirming a battery will be shipped soon, Anica confirmed this by email also. Today Sarah stated they will not ship me battery, and my only option is to pay to return the helicopter. She they do not have to stand by their words and emails and can do as they please. I requested a refund for the battery cost, once again she said Xheli will not honor any promises.
Well my bank will fix their bad customer service and false product descriptions.
Jasen40 is offline Find More Posts by Jasen40
Sign up now
to remove ads between posts
Closed Thread


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion Haven't gotten response via email as promissed Friday. Hope to hear from them today.. bluemeane Banana Hobby 10 Jul 27, 2011 05:13 PM
Cool SDR looked promissing ....and delivered wakumann Slope 40 Oct 06, 2009 10:06 AM
Rave Banana Hobbies Delivers as promissed again f355 Banana Hobby 8 Aug 19, 2009 11:00 PM