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Old Mar 09, 2014, 11:22 AM
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Joined Feb 2014
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Help!
Plugin Update

Hi. I am trying to update a plugin on our site and when I am in wordpress and click on update, it asks for the FTP site credentials. Could you tell me where I can find these. Thank you
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Last edited by RDMACsecretary; Mar 10, 2014 at 04:07 AM. Reason: incorrect category
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Old Mar 11, 2014, 11:58 AM
RCGroups tech support
Mike Kolesnikov's Avatar
Joined May 2002
3,437 Posts
FTP login and password should be the same as those you use to access Cpanel.
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Old Mar 12, 2014, 05:01 AM
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Joined Feb 2014
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I have tried using the same login as I use to access Cpanel but it does not work.

I have taken over the website maintenance recently, it was created by someone who we no longer have contact with, and have been given a list of usernames and passwords but the login for FTP is not correct. The website is www.rdmac.org.uk. Could you pm me the correct username and password for our FTP.

Thanks
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