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Old Jan 03, 2013, 06:55 AM
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San Antonio, TX.
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Problem with New Blue Lipo Battery

I recently purchased two 4 cell 2200mah 20C Blue Lipos, I am having problems with one of the balance pugs. I am unable to check the voltage on one of them, I plug my volt meter to the balance plug and after the meter reads two cells the meter shuts off. I unplug and reconnect the volt meter and the same thing happens again. My previous experience with this problem has been that the solder point on the balance plug is loose, being that the batteries are brand new and have not been used I did not want to alter them in any way. I would like to initiate an exchange so please advise what I need to do, I do not have my order number and my order was placed a couple of weeks ago.

Thanks in advance.
Fernando
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Old Jan 03, 2013, 11:20 AM
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Would you happen to know your order number for the battery?

-Charlie
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Old Jan 03, 2013, 01:09 PM
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San Antonio, TX.
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I don't have the order number, is there any other information that I can provide to you to help track down the order?
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Old Jan 04, 2013, 03:19 PM
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Anybody there?
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Old Jan 05, 2013, 05:48 PM
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Check your Email or you account on HobbyPartz.com to get the order number.
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Old Jan 05, 2013, 08:36 PM
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Thanks fast guy.
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Old Jan 07, 2013, 11:33 AM
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Sorry I wasn't able to connect to the forum on Friday to get back to you, and the office isn't open over the weekend. What was the zip code the order shipped to and the last name on the order?

-Charlie
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Old Jan 10, 2013, 03:30 PM
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San Antonio, TX.
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The zip code is 78240 and the last name is Garcia. The order was for two 4 Cell Blue Lipo 20c 2200 batteries.

Thank you.
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Old Jan 14, 2013, 11:40 AM
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Sent you a PM

-Charlie
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Old Jan 14, 2013, 01:28 PM
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Received and replied.

Thank you.
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