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Old Sep 30, 2012, 11:44 PM
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USA, MD, Rockville
Joined Oct 2001
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Easy Built Models - customer service

I just wanted to let everyone know of a very positive interaction I experienced with Ann Connelly of Easy Built Models (EBM). After years of bulding with pins and ceiling tiles, I took the plunge and purchased one of their Magna-Board XL metal building boards. The item soon arrived, but was damaged in transit. Ann offered to replace the board at no charge to me. How sweet was that...! I've always been satisfied with their products, and now I'm equally impressed with their attention to customer service. My hat is off to EBM.
- Balsa Bob
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Old Oct 02, 2012, 01:51 AM
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Joined Aug 2005
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Thanks for the post.
Never heard of them before but now on my list of suppliers of interesting kits.
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