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Old Jun 06, 2015, 10:47 PM
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Stratair?

Anyone heard something from them in the last month?
Had a put order for a rw4b that should have been ready in May, but no replay on mail or FB???
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Old Jun 06, 2015, 11:36 PM
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Stratair?

Quote:
Originally Posted by jijohans View Post
Anyone heard something from them in the last month?
Had a put order for a rw4b that should have been ready in May, but no replay on mail or FB???
Placed an order for a RW F5F on the 5th of March and paid for it in full------was advised about 3 weeks---has now been 3 months.

About to send my second follow up e-mail ---I presume their just busy ---from what I have read RW are a little slow to come---maybe that why they are so good


Regards Keith
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Last edited by keithmoor; Jun 07, 2015 at 12:01 AM.
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Old Jun 07, 2015, 12:29 AM
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Havn't paid anything yet, in the mail I got from them it said that I should get a notice when it was ready to ship and pay it then...
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Old Jun 07, 2015, 09:02 PM
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I ordered shipment in mid-March, three hurricanes E, four F5D other aircraft repair parts
Are deadlines should be shipped to me, cause delay in delivery
Last Friday, he gave me EMAIL informed me that shipped Tuesday, Stratair no problem
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Last edited by hawe; Jun 07, 2015 at 11:26 PM.
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Old Jun 30, 2015, 05:09 PM
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Still nothing... Not a word from them...
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Old Jun 30, 2015, 05:36 PM
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One Idiot is plenty...
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Quote:
Originally Posted by jijohans View Post
Still nothing... Not a word from them...
When they finish to make models for people who paid in advance ,
they MIGHT will start on Yours.
Yuri.
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Old Jul 01, 2015, 02:35 AM
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When they finish to make models for people who paid in advance ,
they MIGHT will start on Yours.
Yuri.
??? What about telling the customer that they want the paymet in advance? Instead of keeping people on the fence waiting! There where not a word in the order invoice that that they wanted it in advance, Only that I should be contacted when it was ready to ship, And then the payment would have happend.. Had I know that it had to be payed in advance, I'd pay it long time ago... But when they are not responding to any emails, things are a bit fusstrating...
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Old Jul 01, 2015, 06:29 AM
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They have their phone no on the bottom of their web page...
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Old Jul 01, 2015, 01:54 PM
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Here you can find several contact addresses. I can't imagine you can't get a reply form any of these: http://www.stratair.com/aboutus.aspx
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Old Jul 01, 2015, 07:08 PM
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These two days I have contact with them, has been quite normal contact to reply the same day, no later than the next day is also a reply, I suggest you look EMAIL address there was anything wrong,
They are not moved house recently
Yesterday, I want to send an article to he to confirm the address, the result is wrong, I see from last year's customs invoice address
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Old Jul 01, 2015, 07:11 PM
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I suggest that you can write a letter to ask Rainer he should give you a reply soon
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