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Old Jul 22, 2015, 08:49 AM
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+1 @ StarHopper44

Can not Wait to Hear ( like they will even reply ) the Crap like ..." Just waiting for our shipment.."
when Banana has been out of business for over a year now.

Perhaps they are outta' stock Due to the "TREMENDOUS CUSTOMER SERVICE" Lol
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Old Jul 22, 2015, 09:24 AM
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I don't know what your talking about but I have always received excellent service and have always had my questions answered promptly. You have to realize that their business model is different than those like H Hobbies and T Hobbies. One thing, they don't own their own manufacturers (E Flight, Great Planes). If they order something and the maker doesn't comply they don't get the product.
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Old Jul 22, 2015, 09:32 AM
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Quote:
Originally Posted by Weed89 View Post
+1 @ StarHopper44

Can not Wait to Hear ( like they will even reply ) the Crap like ..." Just waiting for our shipment.."
when Banana has been out of business for over a year now.

Perhaps they are outta' stock Due to the "TREMENDOUS CUSTOMER SERVICE" Lol
there out of business?
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Old Jul 22, 2015, 10:14 AM
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Should've, Would've, Could've
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They aint outta buisness, I just received pkg few wks ago that I ordered from them. Shipped out nxt day received 2 days later.
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Old Jul 22, 2015, 10:31 AM
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I'd rather be flying
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Shocking they are still in business. ..........
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Old Jul 22, 2015, 11:12 AM
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Not sure if it's pure luck or your bad luck, but never had an issue with em in 5 yrs, I've purchased from em.
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Old Jul 22, 2015, 12:47 PM
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Quote:
Originally Posted by Weed89 View Post
+1 @ StarHopper44

Can not Wait to Hear ( like they will even reply ) the Crap like ..." Just waiting for our shipment.."
when Banana has been out of business for over a year now.

Perhaps they are outta' stock Due to the "TREMENDOUS CUSTOMER SERVICE" Lol
They are not out of business so stop with the LIES! You are an idiot!
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Old Jul 22, 2015, 01:04 PM
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Firstly, we would like to thank those who have supported us along the years, we wouldn't be here without you. This is also a personal thank you from me, because I wouldn't be able to fund certain schooling if it wasn't for this job opportunity and those who make it possible by supporting Banana Hobby. In fact, I have met some wonderful people along the way including actual pilots who have chipped in and helped me with my path. How cool is that?!

After being with the company for several years (from my early beginnings until now), I have realized that there will always be naysayers. Yes, we are still in business which is not shocking, really. Since the beginning of our restructuring (early 2014), we have made it our goal to provide solid after service and have continued with competitive pricing wherever possible.

We are still transitioning/restructuring (it doesn't happen overnight), but in the process we plan on keeping several things our priority such as stock, customer service and competitive pricing. That being the case, we try to keep our popular models steadily available. We just recently received a major shipment for our LX models with plenty of stock for the 2000mm B-25, 2000mm P-40, and other items.

In the end, I know there will still be naysayers and that's A-OK. We'll still be around to continue providing our lineup of items and the respective after-service that comes along with them. If you're on the go, feel free to send us a text message for any questions you may have at: (626) 629-8243. You can also send me a PM here on RCG for any questions or concerns.

-Alex
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Old Jul 22, 2015, 02:37 PM
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im not naysaying i was just wondering since i was looking on your website i dont wont to try and buy a plane that in not in stock. you guys have a great selection it just seems there not in stock when im looking
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Old Jul 30, 2015, 11:07 PM
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Well, it's been a month since my initial inquiry, and so far no battery tray, or 4 CH Red Checker Viper 75mm RC EDF Jet kits have come in stock. What a shame that I've been unable to fly this at all, since the crash on its maiden flight, nearly 3 months ago.

Quote:
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Jyunte,

Unfortunately we had some delays with our major shipment from HSD due to some last minute additions. However, we do get smaller shipments with parts which is where we are trying to get that specific tray from. If it does arrive before our major shipment, I'll be sure to let you know. Sorry for the delays.

-Alex

It's now been 2 months.... and still no battery tray (to replace the broken one in my Viper), or 4 CH Red Checker Viper 75mm RC EDF Jet kit.

Maybe I should just throw the Viper away, since I can't fly it?

This is a Viper that was sent out for a video review. Guess the video will have to (continue to) wait.
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Old Jan 25, 2016, 08:10 PM
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i bought the blitzworks p-40....79" wp from banana and so far 5 bad retracts another today....still have not flown the plane due to retracts wont open and close more than 1 time before they fail.........anyone know a fix
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Old Jan 28, 2016, 05:03 PM
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warshot00,

Would you be able to provide the order number corresponding to your item? We would definitely like to get in contact with you concerning this matter. Please let me know at your earliest convenience.

All the best,
Alex
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Old Feb 19, 2016, 04:12 PM
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Issues with model

Hi, all

Having absorbed the bad press over time regarding Banana Models, I've always been extremely hesitant to make a purchase.

However, having discussed this with a club member who told me that changes were made at BH and customer service was excellent I now placed an order for the 63" SkyRaider, a plane I've always had a love for after seeing them fly from the deck of CVA-60 while on a Med Cruise in 1967. Same "Bee" tail but a different squadron from the one the model is based on.

I ordered the model and upon receipt found a couple of problems that I couldn't live with. Contacting BH by phone (I dislike explaining issues via email) I spoke to Alex who asked if I could send an email message with a photo. Shortly after receiving the photo and full description of problems he immediately decided to give me a refund, or replacement.

As some may have found, the price was dropped and other than having to pay the shipping for the replacement I was given the difference after a full refund for the original price and ended up with a few extra bucks in my PayPal account.

It's obvious that my friends in the club were correct, BH customer service is excellent and I should be receiving my replacement model quite soon. Just sayin'; Alex treated me well. Maybe it has something to do with willing to work with the vendor and speaking to them politely...

Bob
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Old Feb 19, 2016, 08:05 PM
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Quote:
Originally Posted by bobthenuke View Post
Hi, all
" SkyRaider, a plane I've always had a love for after seeing them fly from the deck of CVA-60 while on a Med Cruise in 1967. Same "Bee" tail but a different squadron from the one the model is based on.
Bob

Shame Bob, All the GOOD Spads flew off the USS Kitty Hawk (CV-63)

Lol my Dad flew them then transitioned into the A-4 Skyhawk...He had the pleasure of Flying the VERY last refueling mission for the navy in the Skyraider,,,What A Neat plane...And BTW...thanks for serving

P.S. banana hobby had GREAT models...but ran the business completely into the ground....you were VERY fortunate ANYONE much less Alex .... replied at ALL to you...guess with No more customers...he had plenty of spare time. motion RC took their models AND business.... Motion has GREAT support too !!

Toodles
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Old Feb 20, 2016, 11:20 AM
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***Shame Bob, All the GOOD Spads flew off the USS Kitty Hawk (CV-63)

Lol my Dad flew them then transitioned into the A-4 Skyhawk...He had the pleasure of Flying the VERY last refueling mission for the navy in the Skyraider,,,What A Neat plane...And BTW...thanks for serving. ***

How cool your Dad was a SPAD pilot. VA176 was also transitioning to A4s and speaking to the pilots they were more fond of the SPADs than the Scooters.

Re. the Customer Service at BH...I was also concerned dealing with them but fellow club members had nothing but good to say about Alex and he treated me well regarding my problems. I also agree with the service at Motion, second to none.

Bob
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