|Sep 14, 2013, 12:12 PM|
Joined Apr 2013
I am sick of DJI's apparent need to express contempt towards it's customers in any way they can conceive of. I own a Phantom, and would never have bought it if I had known the mentality of DJI insofar as their " software" goes, I would NOT have purchased any DJI product. The appeal of DJI is their hardware. I was aware of this. Nowhere have I seen gushing reviews about it, and therefore customer service was not a factor in my buying decision, What WAS a factor was the reputation of their hardware. When I bought the Phantom, DJI had not yet begun their current antics of rendering the hardware I purchased useless because of draconian, arbitrary software practices.
Originally, the ability to upgrade firmware was an essential requirement of any unit I would have considered purchasing. Had I known that at some point subsequent to my purchase DJI would enter into a police of FORCING upgrades upon me, " upgrades" that are not even optional if you wish to conduct ANY maintenance on your DJI product, I would never have bought it. DJI has scammed me. I was happy with the way my machine performed, I was NEVER told that a newer version of the ASS istant software would force me to upgrade, nor was I told anything about the upgrade other than the added Zenmuse support, which I don't need. DJI somehow has forgotten to tell us, Oh, by the way, we screwed with your throttle, and oh yeah, ya wanna recalibrate your IMU? well, were gonna give you endless mainboard overtemp warnings, that appear even after refrigerating the thing for 30 minutes and leave ya wondering whether or not it's calibrated as you discover the new ineffective throttle response in a gusty, crosswind. Oh, yeah, gimme more of that you &%&$^%$#. I just love those little Censored surprises. I fly real aircraft, the kind with my ass and other peoples asses on board. Woke up screaming last night from a nightmare that DJI had become a contractor on the i nav unit in my aircraft. Ground was getting bigger, faster as I sat up awake. Not joking about this. Listen up you censored screwheads! Look around at how other companies implement interface and upgrades. Not Apple. Crap. next DJI Ass istant will probably come bundled with Itunes. next firmware will have a random throttle - control interface interruption, so " you can be having better flight learning experience" I'm so sick of Chinglish. English! Learn it! Stop F&^%&^% your customers in the &^#!!! Hire some REAL software guys. Try fiver.com, I'll bet any talent you find there will be better than the geniuses with Steve Job complexes you got now. New Concept: Customers are not supposed to be your *&%$$#$%# Beta testers!!! Shape up, or I will hire some puss-faced-pencil-neck-uber-geeks-from-hell to decompile your source, and write some software that won't devalue a product I paid you good money for.
Hint the nail on the head, IMO.
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