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That would explain a few things.
I wonder what will happen to us poor saps that are getting screwed in the interim.... Thanks for the info. VR, Target |
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Latest blog entry: Stork 4 Pro X-tail from...
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Latest blog entry: Stork 4 Pro X-tail from...
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Isn't there a modeler in the LA area to stop in and see what's up? I would believe they owned the original building and am guessing they are working out of that building.
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Latest blog entry: Is it possible to lose weight?
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United States, CA, Simi Valley
Joined Feb 2013
124 Posts
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Thanks for the info. I didn't get a phone call. The site hasn't changed. But the letter was received 8 Mar 2013. I am hoping for some kind of indication from the owner about why RCM PLANS has dropped off the world. I will give it one more week before filling a complaint contacting local authorities about the site and the owner.
Tom B |
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You can add me to the complaint list or I can fill out forms if you post a link.
R, Target |
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Latest blog entry: Stork 4 Pro X-tail from...
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United States, CA, Simi Valley
Joined Feb 2013
124 Posts
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Hi everyone
I got a response to the letter I sent. If it' worth anything to you all they are still in business and apologize for the delay. And sent this to me. I hope that RCM can catch up and we all can stop worrying about them. Tom B. COPY OF LETTER SENT Dear Sir: My name is Thomas Brandt. I am writing out of concern for you and the business RCM Plans. There are 2 primary internet groups where modelers share information about the different aspects of the hobby. Both of these groups have threads about RCM Plans. They all say your mail service is slow to say the least, but they say they always get the plans they have ordered and that the plans are in keeping with the professionalism that RCM is known for. But in recent months nobody is stating they are receiving the plans they have ordered but orders are still be accepted on your website. Email is unanswered and the calling rings till you get a message that no one is available. I am writing this for myself and not anyone else’s behalf. I only mention the above as the driving reason for me to write this. I only ask that if you would put a notice up on your website on stating that the service is still available and you are still in operation and the reason for the delay in shipping. If you are not in operation please start refunding the unfilled orders that you have on file. I would rather hear that you are still operating and all is well but based on the lack of communications I believe this not to be true anymore. I know that the magazine part was closed. Reasons was probably due to subscriptions were not enough to continue the service. And in 2009 RCM Plans went into business. As for myself I remember this magazine when I was participating in the hobby but I haven’t in many years and only started back in it recently. I would rather build a model than buy one already built even though that isn’t the majority opinion these days. This is the reason your Business RCM Plan’s is important to me and I believe too many others around the world. I hope that this service will continue and all is well with you and your family. Respectfully, Thomas Brandt THIS IS THEIR REPLY. . Dear Thomas, Thank you for your interest in RCM Plans. Yes, we are still in business. Unfortunately we have had several problems in the last few months... needless to say this has put us behind in filling orders, phone calls, etc., etc. I apologize for these delays, and I am not making excuses for them. Thanks to modelers like you, Thomas, this makes us keep trying to make this work! Your plans (order # 6426) will ship this week. Again our apologies. Sincerely, RCM Plans Casey & Jim |
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