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Thread OP
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Help!
Damaged plane in shipping HELP * PICTURES ADDED !! HELP !
order number 254577 got here today , all busted up , refused , now what ?????
never mind sending a new one , refund please !!! |
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Last edited by Dennis Everett; Feb 17, 2012 at 12:55 PM.
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Thread OP
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it sucks you guys are 15 minutes away from me and i cant pickup ....
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Hello Dennis Everett,
Thank you for the pictures. We will file a damage claim with UPS. Danny |
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Thread OP
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when will i get my refund ? DO NOT send me another one !!!!!!!!!!!!!
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Thread OP
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Still waiting for the refund !!! Really !!! It takes this long ?? When i pay you it takes 30 seconds .................
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Why not give them time to file a complaint and claim with the carrier. It wasn't NP's fault, yet you rant on them. I sure your not the first nor the last. Just sayin.. Focus your anger on the carrier..
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Thread OP
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they could refund my money faster , that is their fault , i agree not 100% their fault for the damage , but the cardboard the box was made of is pretty cheasy , i received 4 planes that day , with the exception of one speed control all were ok (and the one in the pic) the other 3 were boxed in much better cardboard ...
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Hello Mr. Everett,
We have already filed a damage package claim with UPS. At this time there really isn't much that we can do except for wait for UPS to finish their investigation and resolve the issue. Once UPS is finished with the claim and we receive the reimbursement from UPS we can issue you the refund. Thank you for your patience and understanding regarding this issue. Thank you, Danny |
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Thread OP
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I have my refund , thanks nitroplanes !
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