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Old Jul 18, 2014, 05:03 PM
Wonderfully Wicked
The Don's Avatar
Willoughby, Ohio
Joined Jan 2002
13,294 Posts
Help!
Trying to contact for status of warranty motor.

Tried calling today and it says your phone number is disconnected/not in service. I am trying to find out when I will get my replacement P-51B motor per your email dated 7/8/2014. I replied with my information and emailed again on 7/14/2014 and 7/17/2014 and then tried to call your phone number on your website today and I get a message saying the number I am calling is disconnected/not in service.


Don

Here is a copy of the email sent to me 7/8/2014

Don I received the email below this morning. What the HobbyTown store should have told you was to contact us. We are the U.S. Distributor for FMS and handle all the warranty issues.
I need you mailing address and will send you out a new motor and a return label for the damaged one.

Regards,
Jim
Jim Ogorek
Operations Manager
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Old Jul 21, 2014, 04:33 PM
Champagne Supernova
FlyHighSelllow's Avatar
United States, FL, Orlando
Joined Jul 2010
2,023 Posts
Number worked fine for me. Maybe you should look more closely at the number and dial again.
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Old Jul 21, 2014, 05:47 PM
Wonderfully Wicked
The Don's Avatar
Willoughby, Ohio
Joined Jan 2002
13,294 Posts
Issue has been resolved. Seems the USPS lost the motor so they are sending a new one.
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Old Aug 01, 2014, 07:59 PM
Field of Dreams Flyer
Mikemynameis's Avatar
San Pedro,Ca
Joined Sep 2004
9,365 Posts
Ya sure, you sure getting alot of freebies
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