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Old Nov 13, 2013, 02:29 AM
Punching holes in clouds
MatZeRO's Avatar
UK
Joined Aug 2010
261 Posts
Question
GoPro issue or am I mad?

Guys, we are big users of GoPro cameras, a lot of us use them to record our flights so you lot would know.....

I have recently had my GoPro Hero 3 black replaced under warranty and the one they have sent me back is acting strange. I have spoken to GoPro and they say there is no issue with it and that it works fine. The issue I am having is with the saturation, particularly the blue sky, my old worked fine and my GP Silver also works with no issue.

I have been going back an forth with GP support and they just say its normal, here are the videos I sent to them, what do you guys think?

Sky
BadGoPro (0 min 21 sec)


Odd blue waterfall
GOPRO SAY THERE IS NO PROBLEM!! LOOK AT THE TOXIC BLUE WATER (0 min 16 sec)


General, not as easy to see
BadGoPro For the 4th Time (0 min 40 sec)
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Old Nov 13, 2013, 02:31 AM
g0t rabb1t?
ABLomas's Avatar
Lietuva, Vilnius
Joined Jul 2011
1,308 Posts
Which gopro?
3 Black Plus is having very stupid contrast/saturation settings (IMO), stick with black if you want "more correct" colors. Protune could help too.
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Old Nov 13, 2013, 04:04 AM
Punching holes in clouds
MatZeRO's Avatar
UK
Joined Aug 2010
261 Posts
GoPro Hero 3 Black.

Not the newer plus version.
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Old Nov 13, 2013, 04:10 AM
Tree magnet
Australia, TAS
Joined May 2013
16 Posts
Seems like the white balance is off. Have you tried manually changing it to see if there is any difference?
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Old Nov 14, 2013, 07:39 AM
Registered User
Joined Aug 2012
747 Posts
Looks like a lack of UV filtering to me ?
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Old Nov 14, 2013, 04:52 PM
Punching holes in clouds
MatZeRO's Avatar
UK
Joined Aug 2010
261 Posts
Thanks for all of your comments guys, finally GoPro have admitted there is in fact a problem with it, something to do with white balance sensor. They just agreed to replace the camera.

Thanks for all of you help and suggestions.
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Old Nov 14, 2013, 07:06 PM
Tree magnet
Australia, TAS
Joined May 2013
16 Posts
Good to hear you are getting a replacement... But hang on, wasn't that camera a replacement?
Hope you don't have to wait too long for the new one to arrive!
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Old Nov 14, 2013, 09:58 PM
fly by night
BCSaltchucker's Avatar
Joined Sep 2011
4,166 Posts
Gopro - the camera company that achieves reliability far far worse than the chinese 808 cams.

seriously. scammers.
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