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Old Jun 20, 2014, 01:21 PM
Faroe Islands/Germany
epilot's Avatar
Joined Nov 2000
5,983 Posts
More sillyness from BG CS. They now say the manufacturer claims it can be adjusted. Well yes, with a hammer. The focus is adjustable but it's not a focus issue - it's misaligned optics. I'm not sure their English is even good enough to actually understand the problem. Poor English skills is the most common problem with Chinese CS agents.

I'm not going to waste more time over a cheap pair of binoculars. I get a lot of cheap items from BG and can live with the occasional dud. Based on my recent experience I won't be ordering anything of value though as I don't have any confidence in their CS dealing with it if something goes wrong. I also told a couple of friends who are shopping for quads to buy them from DX so it's BG's loss. Ho hum.....
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Old Jun 23, 2014, 08:31 AM
Faroe Islands/Germany
epilot's Avatar
Joined Nov 2000
5,983 Posts
Banggood say that all items are checked by their staff before shipment but they are offering to refund half the value of the binoculars which I have accepted. Not the outcome I had hoped for but it's better than nothing.
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Old Jul 13, 2014, 09:37 PM
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Joined Jul 2012
181 Posts
Why they have such funny names ?

Would think the chinese should have someone help when choosing a business

name, eh ?

By reading this post they sure do have meaning !

"Banggood," yeah right ? you be foked good, that's what it means !

And their friends "Good Luck Buy"

well yep, . . . good luck in getting what you buy sometime soon !
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Old Aug 07, 2014, 12:01 PM
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Joined Feb 2013
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Quote:
Originally Posted by MickoBGD View Post
After reading this I am very afraid! I spent like $500 in last couple of days on RC helicopters to sell here and for my friends - cheaper ones. I had one problem with them which I am after 3 days not sure if it is fixed or not.

I placed an order and shipping address was wrong. Before shipment I contacted them to send to good address which they agree to do. Then I got automatic email that it is shipped (wrong address) and now for 2 days I just can't get one simple answer from them:

To which address my items are shipped? I know their english is bad, mine not also perfect but just cant understand that they can't tell me where they sent my 2 orders (out of many).

I hope everything will be fine, if I get everything even after a month I will be happy to continue buying but if I do not get then I will invest 10 times more then I spent on their site just to hire indians to write negative reviews about them! I hate beeing cheated!
YOUR SITUATION IS EXACTLY LIKE MINE...i feel your pain. GIVE ME MY MONEY BACK OR CONFUCIUS WITH GET YOU WITH KARMA...AND YOU KNOW WHAT KARMA IS... ..
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Old Dec 04, 2014, 07:40 AM
last of the sixties kids..
Cannafish's Avatar
New Zealand, Northland, Whangarei
Joined Jan 2013
797 Posts
Well here we go AGAIN. I really should have learnt my lesson. But the last 20 orders from Banggood arrived within 10 days to NZ. So I put in a big amount of orders -$5000US. WHAT A MISTAKE. The first 26 orders arrive within 10 days. Then nothing, then 2 orders from kinda the middle then my last order arrives. 10 effing days later Banggood reply to my emails. Then nothing for a few days then the same mail then nothing for a few more days then the same email AGAIN!!!!! AAAARGH!!!!!
I'm sick of this so I am already in contact with PayPal. But I won't get my money back till after Christmas. During which time I have approximately a $3000 lack of funds.
I can't word strongly enough my despise of these effing monkeys. Aaron Qin is an effing joke and as much use as a one legged man in an arse kicking contest. He simply splurts out lies like the rest of the useless, good for nothing bunch of lying, cheating retards they have working there.
They have offered me 50 Banggood points for my inconvenience??? I'd rather have Ebola
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