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Old Jan 15, 2013, 10:59 AM
Rick T. is offline
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United States, CA, Trabuco Canyon
Joined Aug 2008
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Horizon Hobbies

Great customer service..

The little plastic part that fits under one of the trim tabs broke and rather than sending my transmitter in, which takes about 14 days, Horizon is sending me 4 new ones in case another breaks saving me two weeks of no flying.

Thank you Horizon
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Old Jan 16, 2013, 05:48 PM
mazjag is offline
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Marietta GA.
Joined Jan 2011
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Horizon hobby is about the best there is in customer service...They set the bar for hobby stuff and it goes down from there...
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Old Jan 17, 2013, 09:27 AM
7oneWo1f is offline
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United States, MN, Minneapolis
Joined Nov 2011
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I have had excellent service from Horizon Hobby. I have also had just acceptable service. I have never had bad service. I will continue to do business with Horizon.
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