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Jul 13, 2008, 06:52 PM
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Edmonton,Canada Eh
Joined Jun 2007
7,530 Posts
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Millennium R/C is the best at customer service
I'm sure everyone posting here already knows this,
but I am very impressed with the customer sevice from Millennium R/C. Today I tried to make an order for some X-Gear, and due to problems with the website, my order would not go thru. (International order to Canada) I emailed Millennium about the problem and within hours I had a reply, and an hour after that Karen emailed me my invioce, and all I had to do was click the link in it to be taken to PayPal. One more click and it was paid for. Doesn't get any easier than that. I have only ordered twice from Millennium (the above order being the 2nd time) Sure wish all online vendors handled customer service as good as this! Thank You James and Karen! 
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Jul 13, 2008, 10:17 PM
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Berwick, Maine
Joined Oct 2007
183 Posts
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I second that, customer service second to none!!!!!
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Jul 14, 2008, 03:37 PM
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Joined Aug 2004
867 Posts
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Ditto, After seeing the quality of the SSX, I ordered a wing kit to build a night wing and some other misc stuff. Next day I get an email from Karen stating that the postage was off and they were refunding $5.00.
I've never evver had something like that happen before. And a good deed does not get forgotten. I ordered 17 more SSX PARF's last week for my clubmates, for our fly in next month. |
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Jul 14, 2008, 08:25 PM
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Saint Paul, Minnesota, United States
Joined Jun 2002
663 Posts
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Ditto here too!!!!
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Jul 15, 2008, 07:47 AM
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USA, FL, Orlando
Joined Aug 2006
1,912 Posts
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Thanks
Thanks, I really appreciate the nice comments. I am a strong believer that customer service can make or break a business. We will always go the extra mile to keep our customers happy.
James J Karpy President and CEO Millennium R/C |
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Jul 17, 2008, 04:56 AM
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Adrian, GA
Joined Mar 2005
4,436 Posts
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They sure do eat a lot though! Especially anything grilled or boiled
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