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Old Jan 27, 2013, 03:43 PM
AMA 994002
matiac's Avatar
United States, RI, Westerly
Joined May 2012
1,050 Posts
Oh for God's sake I think you all should put your boxing gloves away, all the guy was doing was making a point about an order. I'm in the same boat, but I'm waiting on an entire aircraft, the difference here is I DO manage to get a hold of someone on the phone, don't get ANY help here, and they keep telling me "next week" since late December. Called last week so I suppose so they wouldn't have to hear from me they told me "two weeks", and the really funny thing about it is it STILL says it will be available "early January 2013", which has LONG since come and gone. Soooo, after the end of this week, I'll call yet again, only to be told "next week", and I'll bet dimes to donuts Nancy here will tell me the same damned thing, and I do believe the trouble here is Banana Hobby Customer Service is NOT on the same page as Shipping/Receiving is, or the latter just enjoys stringing people along. And with all the complaints I do see on the RCGroups Banana Hobby thread, I really am surprised Nancy hasn't quit, or let someone else deal with all the complaints...
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Old Jan 29, 2013, 07:19 PM
bunkx9's Avatar
United States, MI, Portage
Joined Nov 2012
128 Posts
So, I'm a BH Groupie? That's hilarious.
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Old Feb 07, 2013, 03:42 PM
Registered User
United States, IL, Glenview
Joined Sep 2012
48 Posts
TheMissingCard thank you for the warning, i was ready to place order for 2 airplanes (over $500), but after reading this post i will never buy from BH unless they fix customer service problems.
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Old Feb 12, 2013, 06:13 PM
Customer Support
Nancy BH CSR's Avatar
United States, CA, Irwindale
Joined Nov 2010
252 Posts
Hello pilots.
Matiac is right. Please put the boxing gloves away.
TheMissingCard, I try to do the best to my abilities to assist each individuals such as yourself. However, if you do not wish to let me help you then there's not much that I can do.

- Nancy
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Old Feb 13, 2013, 02:47 PM
Registered User
United States, NY, Saratoga Springs
Joined Jan 2013
87 Posts
You haven't helped me and I've had my request in the other thread since about a week or more ago.
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