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Old Sep 20, 2012, 04:18 PM
mazjag is offline
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Marietta GA.
Joined Jan 2011
344 Posts
3D hobby shop terrible service.what happen?

Guys, I have to call these guys out for terrible service...I used to love them and the service was spot on...Ordered a new 6 days to ship(didn`t complain) I mean to ship, not shipping...then came with broken cowl...I tried to get a new one..That consisted of several emails with no reply and like 15 phone call attempts..When I did get hold of someone I asked what the problem was as it was never like that before..his reply "were here answering the phone all day"...I guess I`m dumb and can`t use a phone...It was for a 20.00 cowl...I have spent like 1400.00 with them, but I`m not spending anymore until they get back like they used to be....
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Old Sep 21, 2012, 08:37 AM
porcia83 is offline
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United States, CT, Hartford
Joined Jun 2009
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How will you know that they are "back like they used to be" if you aren't spending money with them?

Although it's possible for any company to have a one off problem, this outfit rarely if ever has service issues.
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