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Old May 31, 2004, 11:57 AM
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gregw's Avatar
Hong Kong
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What do you think I should do?

The timeline of events:

27 March 2004 - Paid through Paypal to vendor to buy a receiver.
19 April 2004 - Nothing received, so sent email to vendor to check. vendor replies to wait since it's only 3 weeks.
27 April 2004 - Nothing received, so file Paypal complaint to protect myself. received email from vendor that he doesn't know if the package is insured or not, and that it was only sent out on April 9.
10 May 2004 - vendor says he will resend receiver.
11 May 2004 - I sent vendor an email that I want a refund and NOT to resend receiver since I've waited 6 weeks and no longer have the patience to wait and have also managed to find one locally.
12 May 2004 - Vendor resends receiver via USPS Global Express with tracking number despite my email to him on 11 May 2004!
18 May 2004 - I receive a package from vendor with the receiver! I email vendor and he denies resending until I emailed him again with the postmark date that package was sent.
20 May 2004 - Receive refund from Paypal. Vendor sends an email and offers to reimburse me for expenses. I send back the receiver using EMS with tracking number.
24 May 2004 - Vendor receives package, but so far no reimbursement from vendor for sending back the receiver even after numerous emails.

I've tried to contact the vendor regarding his "promise" to reimburse me and have basically been ignored. What should I do?
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Last edited by gregw; May 31, 2004 at 06:46 PM.
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Old May 31, 2004, 12:33 PM
member
KY
Joined Sep 2002
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Contact the vendor and let him know that if this matter is not resolved quickly to your satifaction his name will go public.

Todd
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Old May 31, 2004, 01:21 PM
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Someplace in Maine
Joined Jan 2004
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"20 May 2004 - Receive refund from Paypal."


Dont you already have your money back? or am I reading that wrong?

Ken-ohki

" I make things do what I want them to, The Hell with what they are designed to do. "
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Old May 31, 2004, 06:48 PM
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Hong Kong
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Quote:
Originally Posted by Ken-Ohki
"20 May 2004 - Receive refund from Paypal."


Dont you already have your money back? or am I reading that wrong?

Ken-ohki

" I make things do what I want them to, The Hell with what they are designed to do. "

20 May 2004 - Vendor sends an email and offers to reimburse me for expenses.


I'm waiting for the vendor to repay me for the cost of sending back the receiver which I had already informed him not to resend. Cost of postage to send it back to him via EMS was about $14.
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Old Jun 01, 2004, 10:22 AM
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Hong Kong
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Postage refund received after pointing this thread out to the vendor.

I shouldn't even have had to do this in the first place..
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