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Old Nov 15, 2012, 03:56 PM
Customer Support
Nancy BH CSR's Avatar
United States, CA, Irwindale
Joined Nov 2010
252 Posts
Quote:
Originally Posted by Beancounter View Post
Nancy,

I appreciate your efforts on my behalf, I already purchased a replacement motor some time ago and have been enjoying the p47 for a while now. Thanks for the update and I will wait to see what the tech says next. Thanks again
Good afternoon Beancounter.

Again, I would like to apologize for the misinformation and the inconveniences that this had caused.
I would also like to know if you still have the receipt for the replacement motor that you had purchased. If so, may you please PM me with copy of the receipt as well as the amount spent to purchase that as well.

As for the motor, I was informed that the Head Technician is out sick today; therefore, I would not be able to have an answer as to which motor would be compatible if there is any. I will forward the question again in an attempt to obtain the answer as quickly as possible.

I wish to hear from you soon.

Thank you for your time and patience.

Sincerely,
Nancy
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Old Nov 16, 2012, 04:41 PM
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Beancounter's Avatar
United States, MA, Sterling
Joined Sep 2009
361 Posts
Quote:
Originally Posted by Nancy BH CSR View Post
Good afternoon Beancounter.

Again, I would like to apologize for the misinformation and the inconveniences that this had caused.
I would also like to know if you still have the receipt for the replacement motor that you had purchased. If so, may you please PM me with copy of the receipt as well as the amount spent to purchase that as well.

As for the motor, I was informed that the Head Technician is out sick today; therefore, I would not be able to have an answer as to which motor would be compatible if there is any. I will forward the question again in an attempt to obtain the answer as quickly as possible.

I wish to hear from you soon.

Thank you for your time and patience.

Sincerely,
Nancy
I pm'd you the info
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Old Nov 16, 2012, 08:40 PM
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ryanbe15's Avatar
United States, MD, Bethesda
Joined Sep 2012
267 Posts
HI Nancy,


Any update on my case?
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Old Nov 16, 2012, 10:48 PM
Customer Support
Nancy BH CSR's Avatar
United States, CA, Irwindale
Joined Nov 2010
252 Posts
Quote:
Originally Posted by ryanbe15 View Post
HI Nancy,


Any update on my case?
Good evening ryanbe15.

I had just sent you an email with the updates.

Best Regards,
Nancy.
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Old Nov 17, 2012, 12:56 AM
Customer Support
Nancy BH CSR's Avatar
United States, CA, Irwindale
Joined Nov 2010
252 Posts
Quote:
Originally Posted by Beancounter View Post
I pm'd you the info
Good evening pilot.

I had responded to your PM.

I would also like to inform you that the Head Technician had responded to me. It was stated that the motor for the 1700mm P51-D would be compatible with the P47 that you currently have. The SKU Number for that specific motor is FMS-M-14.

Thank you for your time and patience as it is greatly appreciated.

- Nancy
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Old Nov 17, 2012, 11:15 AM
Registered User
Joined Dec 2011
5 Posts
HI Nancy, How long are you going big parcel. On your website there is no informations.
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Old Nov 19, 2012, 06:41 PM
Customer Support
Nancy BH CSR's Avatar
United States, CA, Irwindale
Joined Nov 2010
252 Posts
Quote:
Originally Posted by Lexx13 View Post
HI Nancy, How long are you going big parcel. On your website there is no informations.
Hello Lexx13.
I do apologize as I am unsure as to what you meant by "..going big parcel." May you please explain just a bit more.
Thank you,
Nancy
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Old Nov 19, 2012, 07:30 PM
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Beancounter's Avatar
United States, MA, Sterling
Joined Sep 2009
361 Posts
Nancy I would like to publicly thank you for your work your offer was very acceptable and if this is the kind of service we can expect going forward I will but BH back on many list for companies to buy from
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Old Nov 19, 2012, 07:48 PM
Customer Support
Nancy BH CSR's Avatar
United States, CA, Irwindale
Joined Nov 2010
252 Posts
Quote:
Originally Posted by Beancounter View Post
Nancy I would like to publicly thank you for your work your offer was very acceptable and if this is the kind of service we can expect going forward I will but BH back on many list for companies to buy from
Good evening.
Thank you for your kind words. I am happy to have been able to assist you with the issue that you had encountered. Once again, I do apologize on behalf of the other representative and the response that you had received.
Sincerely,
Nancy
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Old Nov 19, 2012, 10:05 PM
Registered User
Joined Dec 2011
5 Posts
Hello Nanсy. How long do you pack and send the parcel after payment.
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Old Nov 20, 2012, 05:37 PM
Customer Support
Nancy BH CSR's Avatar
United States, CA, Irwindale
Joined Nov 2010
252 Posts
Quote:
Originally Posted by Lexx13 View Post
Hello Nanсy. How long do you pack and send the parcel after payment.
Hello Lexx13.
Depending on your location, if domestic, Banana Hobby would need 1 - 3 business days to process your order if you're shipping via Ground Shipping. If you are shipping the order to an international address, Banana Hobby would need 3 - 4 business days to process your order. Please visit our website at http://www.bananahobby.com/shipping_policy.htm for more information.

Thank you,
Nancy P.
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Old Nov 22, 2012, 12:04 PM
Registered User
Joined Dec 2011
5 Posts
Hi Nancy. When sent my order 13593-121113. It took a long time. I want to get to the new year. Sorry for my English.
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Old Nov 26, 2012, 03:48 PM
"Aircraftus Fragmentum"
kydawg1's Avatar
Motor City USA
Joined Mar 2007
3,668 Posts
Cyber Monday and prices go UP??????????? What are you thinking??????
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Old Nov 26, 2012, 05:00 PM
I like Runnnnnning
Forrest Gump 23's Avatar
Joined Aug 2012
291 Posts
Quote:
Originally Posted by kydawg1 View Post
Cyber Monday and prices go UP??????????? What are you thinking??????
Classic BH always putting on thier shoes first, And then trousers
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Old Nov 26, 2012, 06:14 PM
Registered User
ryanbe15's Avatar
United States, MD, Bethesda
Joined Sep 2012
267 Posts
just a heads up. Free shipping on HK for US warehouse this hour only. Just scooped me a plane. Saved 50 bucks on shipping.
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