|
|
|
|
|
|
|
Just took a closer look at the photos - the batteries look okay to me. I see one dinged corner, and some torn wrapping near the balance wires on another. Which battery is taco'ed? I'm having trouble finding that one. Definitely not great condition, but a few dings generally don't affect performance - I guess I'd call these batteries fair cosmetically. Performance-wise, it looks like all but one balance well, and the one that's out of balance isn't out by much - 3.85 & 3.78 aren't that far off. Do you have the ability to test the IR's? If you can, that should be the true test of how the batts will perform.
If I were the seller, I'd refund your money. Not sure if I'd offer to pay return shipping - I suppose that would depend on how the ad was worded, photos, etc. Hope you two are able to work it out. If not, it looks like those batteries should still work just fine. Best, Josh |
|
Latest blog entry: VIDEO: Real Helicopter Rescues Hangar 9...
|
|
|
|
|
|
||
|
|
Quote:
Him....I sell these Me......I want these...I send money Him....I send you these Me......I get broken these Him....you not be nice so you keep Me.....huh Kinda makes a person think how could it possibly be my fault other than trusting the wrong person? Tom |
|
|
||
|
|
||
|
|
Quote:
I am not saying there are any RULES here, just saying if I get a box and it looks like that, I whip out the video camera, before I ever start to open it. Just for a cover my type thing. Anyways, again, here is that self righteous attitude, I was talking about. I can already tell you, that with this attitude , I and many other sellers would be far less likely to be helpful. I said it and others did too, it is very hard to tell what the issue is in your pictures. I am not seeing near the damage you claim in your first post. I cant judge what it is you received, as I do not know what the pictures and description were in the original ad. I nor anyone said what you said in emails released the seller of any responsibility, of what is his responsibility. But when you accuse him first of sending the product in a known damaged state, then later say it was due to a damaged package, I myself am not sure what/who you are blaming. Anyways, start a thread about a transaction, and you are going to get peoples opinion on the subject, using the given information. But then to tongue lash at me or anyone else for that opinion, in the way you just did, has said more than you realize. Enjoy your hobby. I hope whatever part of your transaction was not correct, gets corrected. However I think you are going to have to change your approach before that happens. Let's not forget you purchased used goods. These were not purchased new, and should not expect them to look new, unless stated in the ad, that they are new. Compare the pictures you had of the ad, to your product you received, since you have not allowed us to do so, and try to do that "level headed". If you approach that with "I got shafted" , you will find things that are not really there. |
|
|
|
|
|
|
Hi Tom,
If you come on here asking for feedback, it might be best to be open to opinions that both agree and differ from your own. Being defensive here in this thread is likely to produce the same kind of responses you got from your seller. I agree with you, you do deserve a refund, but the tone of your second and third email will probably make it hard to easily get the resolution you desire. I think Props makes a good point - I hope you started your first PM to the seller with something like, "Hi <name>, I received the package today, and have some concerns...", but if instead you actually started with this accusatory sentence, "You didn't tell me they were puffy, that they had an imbalance of over 87 mv and that one was slightly taco-ed?", you've already put the seller on the defensive. Something to think about. In these two statements quoted below, you're again correct, but think how you'd feel receiving these statements if the roles were reversed. "Assuming what you say is true then it was most obviously your packing or lack there of. You wrapped over 7 lbs of batteries in a single layer of small bubble wrap and then used 6 "air packing pillows" to send the batteries 1200 miles in postal trucks and planes?" "And if that wasn't enough you sent them without insurance?" Also, I know it's small, but every time I read your sentences that aren't questions, but yet still have question marks, it feels accusatory (again), and a bit like you're yelling. Kinda like the misses saying, "You spent $250 dollars on another RC airplane?, while she holds the receipt in her hand. Finally, most people don't like to be told what to do. Statements like this will rarely result in any kind of progress. "You will take care of this" I guess my point is this: If you have a problem, proceed kindly, without accusation, and give the seller the first opportunity to make things right. It doesn't always work, but it usually does. I just had a similar experience to yours last week - turned out very differently. Here's a transcript of my communication with the seller, and his responses: Me: Hi XXXX, got the package - thanks. I tested everything - radio, motor, packaging were all great, but one servo has some stripped gears, and the ESC is non-functional. I took a photo of the ESC board - the orange and red signal wires that go to the THRO channel on the rx are broken (see photo - the break is in the center of the photo). I'm happy to send you a video as well. Let me know how you'd like to proceed. Talk soon, Josh Seller: Well damn. I have another servo and almost equivalent esc that I can send you Me: If you don't mind, I'd appreciate it. Thanks for the quick response, and sorry for the bad news.. J Seller: Mailed it this morning, expect it Monday Me: Thanks so much! ![]() I won't know until Monday, but it appears that being kind and to the point will get me what I paid for. I have a feeling that, had I approached the situation with demands and frustration, the seller's response would not have been what I wanted to hear. Something to think about the next time a deal goes downhill. Take care, Josh |
|
Latest blog entry: VIDEO: Real Helicopter Rescues Hangar 9...
|
|
|
|
|
|
|
Next time, all you need to say to the seller is:
"I got the package today, unfortunately, it appears they arrived damage. How would you like to proceed. Thank You." That's all and the response would probably be along the lines of: "I am sorry that happened, I can offer you a discount or you can return them for a refund". It's usually that simple. |
|
|
|
|
|
|
|
Fair enough everyone. I'm just extremely aggravated about the whole thing. I'm a bit more simplistic than the average buyer I suppose. I saw the package a opened it up. In the future I'll pay more attention to the details but hindsight is always 20/20. All of the "shoulda, coulda and woulda" doesn't help me at this point but I will apply all the useful info you all if something goes wrong in the future.
I guess I was looking for the bottom line. Even if the pictures don't show the complete story the verbiage should fill in the gaps. Smashed pack, two puffy packs and one ok. Should he refund me? Tom |
|
|
|
|
||
|
|
Quote:
|
|
|
||
|
| Thread Tools | |
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Help! Need some guidance on e-powering one of my floaters | jwhitacre | Electric Sailplanes | 23 | Feb 06, 2013 04:29 PM |
| Discussion Got my DJI450+KK working, but have some questions | jasmine2501 | Multirotor Electronics | 3 | Jan 21, 2013 11:17 PM |
| Discussion Got some stick time today. | Kimber | Electric Plane Talk | 6 | Jan 20, 2013 08:04 AM |
| Got my Zero! Need some advice on Rx and battery pack | cfossa | Parkflyers | 0 | Apr 01, 2002 10:37 PM |