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Old May 01, 2015, 12:28 PM
histo is offline
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Joined Nov 2014
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Is it my luck or does hobbyking's support suck?

I placed an order and received a defective item. I've submitted an RMA. I had to record a video demonstrating the problem etc... jump through all their crap. It's been a week with little to no activity on the RMA as it's still awaiting "initial evaluation" whatever the hell that means.

Their online chat people are completely useless and just tell you to fill out more tickets or that a product specialist is unavailable and to email them.

Is this typical of hobbyking? I don't believe I'll order from them again after this experience.
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