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Old Jul 13, 2008, 07:52 PM
my karma ranover my dogma
galaxiex's Avatar
Edmonton,Canada Eh
Joined Jun 2007
7,572 Posts
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Millennium R/C is the best at customer service

I'm sure everyone posting here already knows this,
but I am very impressed with the customer sevice from Millennium R/C.

Today I tried to make an order for some X-Gear, and due to problems with the website, my order would not go thru. (International order to Canada)

I emailed Millennium about the problem and within hours I had a reply, and an hour after that Karen emailed me my invioce, and all I had to do was click the link in it to be taken to PayPal.
One more click and it was paid for.
Doesn't get any easier than that.

I have only ordered twice from Millennium (the above order being the 2nd time)

Sure wish all online vendors handled customer service as good as this!

Thank You James and Karen!
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Old Jul 13, 2008, 11:17 PM
East Coast Slacker
mbragdon's Avatar
Berwick, Maine
Joined Oct 2007
183 Posts
I second that, customer service second to none!!!!!
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Old Jul 14, 2008, 04:37 PM
It's me Glacier Girl
Joined Aug 2004
868 Posts
Ditto, After seeing the quality of the SSX, I ordered a wing kit to build a night wing and some other misc stuff. Next day I get an email from Karen stating that the postage was off and they were refunding $5.00.

I've never evver had something like that happen before.

And a good deed does not get forgotten. I ordered 17 more SSX PARF's last week for my clubmates, for our fly in next month.
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Old Jul 14, 2008, 09:25 PM
Baboon McGoon
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Saint Paul, Minnesota, United States
Joined Jun 2002
681 Posts
Ditto here too!!!!
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Old Jul 15, 2008, 08:47 AM
jkarpy's Avatar
USA, FL, Orlando
Joined Aug 2006
2,022 Posts
Thanks

Thanks, I really appreciate the nice comments. I am a strong believer that customer service can make or break a business. We will always go the extra mile to keep our customers happy.

James J Karpy

President and CEO Millennium R/C
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Old Jul 17, 2008, 05:56 AM
Hodgehound # 3
_Lunchbox_'s Avatar
Adrian, GA
Joined Mar 2005
4,441 Posts
They sure do eat a lot though! Especially anything grilled or boiled
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