HobbyKing.com New Products Flash Sale
Reply
Thread Tools
Old Feb 03, 2012, 10:05 PM
Registered User
Joined Dec 2011
33 Posts
Discussion
still waiting ? Alex or Steve.

Hi Alex and Steve .Thank You for letting me work the AMA show. I tryed several attemps to order parts . I dont understand why Iam still waiting its been over three weeks. still waiting to hear from Alex . Talk with steve feb 2 . told me Alex would call me back. Still waiting ? I know you guys are very busy i understand. But I dont understand why IAm being treated like this? Please tell Me Whats WRONGI guess I still will have to wait . I Dont call anymore no one picks up. called on wife cell phone and talk to Steve. THANKS FOR YOUR SUPPORT IN THE PAST
free bird is offline Find More Posts by free bird
Reply With Quote
Sign up now
to remove ads between posts
Old Feb 23, 2012, 09:29 PM
CERMARK
Steven Chao's Avatar
Joined Apr 2004
667 Posts
free bird? Scott????? give Alex a call directly... If this is Scott, you're not being targeted. If we are not picking up.... trust me, we didn't target you, because we don't have caller id on biz lines. Just busy.

Why don't you write me an email? schao@cermark.com / azayika@cermark.com


Peace,
Steven Chao,
CERMARK
Steven Chao is offline Find More Posts by Steven Chao
Reply With Quote
Old Mar 06, 2012, 12:01 PM
Registered User
eranrc's Avatar
Joined Feb 2010
2,710 Posts
Quote:
Originally Posted by Steven Chao View Post
free bird? Scott????? give Alex a call directly... If this is Scott, you're not being targeted. If we are not picking up.... trust me, we didn't target you, because we don't have caller id on biz lines. Just busy.

Why don't you write me an email? schao@cermark.com / azayika@cermark.com


Peace,
Steven Chao,
CERMARK
I've been flying Cermark products for awhile now! Every time I call the main office, I've had no problems reaching Alex/ Steve. I appreciate your customer service Cermark!!
eranrc is offline Find More Posts by eranrc
Reply With Quote
Old Apr 30, 2012, 07:50 PM
Rangers Lead the Way
Joined Mar 2010
1,938 Posts
Same experience here: sent in a rough-running Neo 10 from a new FR for replacement at Alex's request. That was 2 months ago and no replacement, nothing. Every time I call...Alex is out can we take a message, and no response.

Not cool guys.
TTRotary is online now Find More Posts by TTRotary
Reply With Quote
Old Oct 09, 2012, 04:48 PM
Registered User
mpspook's Avatar
United States, AZ, Phoenix
Joined Oct 2012
2 Posts
The company is a POS! Just like there product!
mpspook is offline Find More Posts by mpspook
Reply With Quote
Reply


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion Mexico still waiting for answers on Fast and Furious gun program MtnGoat Life, The Universe, and Politics 14 Sep 21, 2011 02:23 PM
Discussion STILL waiting for my Jpower A7 from YHSW drumbum Foamy EDFs 2 Jul 06, 2011 09:16 PM
Alert!!! what happened to TSHARK? still waiting for $300 learjet or cash back rcgeorge Trader Talk 31 Feb 11, 2007 03:43 PM