|Nov 14, 2014, 12:41 PM|
Longmont, Colorado, United States
Joined May 2002
PL 6 "Back" button
I just bought PL 6 and "Back" button does not work.
I press it and nothing happens. There is no "click" sound and no step back in the charger menu.
|Nov 14, 2014, 09:38 PM|
Sorry about that! If you purchased the PL6 directly from Revolectrix, if you phone the sales line on Monday and ask for Cindy, she can start a case for you and get the RMA process going. Alternatively, you can follow the steps at the bottom of the following Support page under the heading "to initiate a case online for any of the above:"
If you purchased the unit from a dealer, you'll need to return it to the place of purchase.
|Nov 16, 2014, 03:57 AM|
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