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Old May 23, 2013, 06:40 PM
flying low & slow
SE
Joined Mar 2003
365 Posts
Help!
can't login to cpanel

Hi,

Could you please advise how to login to cpanel.
I've reseted the password several times but still can't login.

Webpage: http://adamone.rchomepage.com/

Thanks in advance.
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Last edited by adam_one; May 24, 2013 at 12:21 AM.
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Old May 24, 2013, 03:27 PM
Registered User
Portugal
Joined Feb 2012
1,725 Posts
Contact the hosting company, its the best and the fast way of resolve the problem.
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Old May 25, 2013, 03:07 AM
flying low & slow
SE
Joined Mar 2003
365 Posts
Quote:
Originally Posted by GhostMaster View Post
Contact the hosting company, its the best and the fast way of resolve the problem.
That's just what I thought too, but it seems that the hosting company's gone...!
I've sent a PM to Mike but no reply so far.
Now I'm unable to update files or perform maintenance or even take the site down in case hackers had inserted malware into the site....

Not so impressed.
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Last edited by adam_one; May 25, 2013 at 03:46 AM.
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Old May 25, 2013, 10:33 AM
Spring time, planes bloom
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near UNC Charlotte, NC
Joined May 2003
1,787 Posts
Something went down because my rchomepage email is not working either
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Old May 27, 2013, 03:09 PM
flying low & slow
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Joined Mar 2003
365 Posts
Following is the message I recently received from Google crawlers:

"Dear site owner or webmaster of http://adamone.rchomepage.com/,

We are writing to let you know that we believe some of your website's pages may be hacked. Specifically, we think that JavaScript has been injected into your site by a third party and may be used to redirect users to malicious sites. You should check your source code for any unfamiliar JavaScript and in particular any files containing "counter.php" style="visibility: hidden; position: absolute; left: 0px; top: 0px" width="10" height="10". The malicious code may be placed in HTML, JavaScript or PHP files so it's important to be thorough in your search.

In addition, it's also possible your server configuration files (such as Apache's .htaccess) have been compromised. As a result of this, your site may be cloaking and showing the malicious content only in certain situations.

We encourage you to investigate this matter in order to protect your visitors. If your site was compromised, it's important to not only remove the malicious (and usually hidden) content from your pages, but also to identify and fix the vulnerability. A good first step may be to contact your web host's technical support for assistance.

Sincerely, Google Search Quality Team"


So, it's easier for hackers to infect my site than for me to get it offline...
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Old Jun 01, 2013, 04:36 AM
flying low & slow
SE
Joined Mar 2003
365 Posts
Hi everybody,

Just wanted to let you know that thanks to Mike Kolesnikov 's helping hand I could login to Cpanel again and managed to clean all pages from the hacker's code, so I hope they will remain clean.
Anyway, I’ll keep an eye on the pages’ code to check if they get infected again.
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Last edited by adam_one; Jun 01, 2013 at 04:49 AM.
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