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Old Sep 27, 2014, 01:32 AM
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Dennis99's Avatar
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Westbourne models

Hi,

does anyone know anything about Westbourne models UK?

I have ordered parts a month ago but have not received any delivery.

I have tried to contact them several times without getting an answer.
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Old Sep 27, 2014, 10:24 AM
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I have heard similar complaints before with Westbourne ~

Slow but sure perhaps.
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Old Sep 27, 2014, 10:45 AM
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Hi,

I read on the model boat mayhem forum that the shop was open 22/9. I was thinking if maybe they had gone bankrupt.
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Old Sep 27, 2014, 11:14 AM
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Others' comments:
http://www.rcgroups.com/forums/showthread.php?t=1862155
http://www.rcgroups.com/forums/showthread.php?t=2070995

But I and others have had excellent service from Cornwall Model Boats:
http://www.cornwallmodelboats.co.uk/
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Old Sep 27, 2014, 11:22 AM
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Cornwallmodelboats rocks!
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Old Sep 27, 2014, 11:32 AM
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Dennis99's Avatar
Sweden
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News: I finally got in contact via telephone!

My package is posted 22/9 but some parts are from Robbe and they're backordered.

They have trouble getting hold of parts from Robbe.
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Old Sep 27, 2014, 11:39 AM
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victoria, bc
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Not just them - very little stock being replaced since changes in Robbe. Best to check before you order.
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Old Sep 27, 2014, 12:17 PM
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[QUOTE=Dennis99;29544512]News: I finally got in contact via telephone! My package is posted 22/9 but some parts are from Robbe and they're backordered. QUOTE]

Good news.
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Old Sep 28, 2014, 12:44 AM
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United States, MI, Macomb
Joined Nov 2006
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Quote:
Originally Posted by Dennis99 View Post
News: I finally got in contact via telephone!

My package is posted 22/9 but some parts are from Robbe and they're backordered.

They have trouble getting hold of parts from Robbe.
You would think they could send you an email on your order status. So you're supposed to just sit there and wait for an eternity with no idea what's become of your order? I've had a similar problem in the past with them.
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Old Sep 29, 2014, 11:38 PM
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Joined Mar 2007
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Westbourne

Yes, I placed an order in July, my credit card was charged, now it's late September / October and I haven't received my order. I sent an e-mail message early September asking on my order status, and got no reply. Maybe I need to get up in the middle of the night in San Francisco to call England mid-day to see what's going on. So far, I've been burned by Westbourne
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Old Sep 30, 2014, 04:26 AM
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Sweden
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Hi,

my package arrived yesterday.

All parts from Robbe is backordered.

It was also written an apology for the delay!!!
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Old Sep 30, 2014, 09:54 AM
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United States, CA, Orange County
Joined Aug 2011
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ROBBE and GRAUPNER parts

Don't any of you read, or pay attention? Several of us, STARTED posting almost 2 years ago, about the companies being in bankruptcy, and the changes that most likely would be coming, and how that would affect scale model boats.

So again: Robbe and Graupner have both, DISCONTINUED, almost ALL, scale BOAT KITS, and, REPLACEMENT DETAIL PARTS!!!

SO, once the few remaining kits /parts are purchased, there will be no more. Yes, there are a few parts still out there, but when they are gone, that will be it. I have posted more times than I can count, "If you want it, and can find it ANYWHERE, buy it!!" In the case of both these companies, "a back order," means you will probably NEVER, see your parts.
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Old Sep 30, 2014, 02:11 PM
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Avoid westbourne models. Cornwall model boats is much better.
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Old Sep 30, 2014, 07:23 PM
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Joined Sep 2007
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Agree w Pat.
I have dealt directly w WMC and I do not recommend them.
CMB is the best shop to deal with in England, as above I have dealt directly w them, they answer the phone (Sam) when you call, they have a secure online system to order and you get 2 emails right after placing your order w a conf. number. They carry Graupner's Premium line and ship to the US.
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Old Sep 30, 2014, 08:30 PM
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Don't forget Model Dockyard !
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