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Old Jun 23, 2011, 01:54 AM
Curtis
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Nampa, Idaho
Joined Apr 2010
938 Posts
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Tower Hobbies Rocks!

I would just like to say that Tower Hobbies has excellent customer service. I recently received a sub par wing that the Monokote had peeled from the wing. The wing was still in the bubble wrap from GP. So Tower in good faith sent me a wing that had been packaged perfectly. After the first assembly of the wing the covering peeled of when I removed the tape. Actually the Monokote tore when I removed the tape. I sent an email to Tower about my situation. To my surprise the sent me a new wing no questions asked. Didn't blame GP for the quality problem. They didn't play twenty question. They just took care of the situation. It is great to do business with a company that still has ethics and takes care of their customers. Kudos to Tower. The will be my first stop for all my purchases.

Curtis
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Old Jun 23, 2011, 10:15 AM
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Leesburg, VA
Joined Jul 2005
2,490 Posts
Tower is an excellent company. I have been dealing with them for years and have allways had great service from them.
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