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Old Mar 01, 2012, 10:57 PM
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muduck's Avatar
Australia, NSW
Joined Apr 2004
461 Posts
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Amazing after sales service

I was watching this review on a camera for FPV..
http://www.youtube.com/watch?v=wdqsClsJyUU

It sounded good, so I purchased one from the shop:http://www.securitycamera2000.com/pr...-Menu-DNR.html

Two weeks later it arrived....WRONG config..NTSC instead of PAL..
I noticed their site had an online helper, so I explained the problem....took a couple of pics showing the NTSC sticker on the camera & the box & emailed them...
No problem, she says, send it back, email us a copy of the shipping slip. which I did. Next day, email arrived stating my PayPal had been credited the shipping cost...Today advice that a new camera had been dispatched....my return hasn't arrived yet!
Credit where credit's due...This has to be the best service from a Chinese supplier I have had, & I told them so....
The camera, from the review sounds great.Can't wait to use it
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Old Mar 02, 2012, 04:05 AM
Member #1
Teamsherman's Avatar
Australia, NSW, Picnic Point
Joined Aug 2011
6,786 Posts
Yep, nothing but good things from these guys! First time I ordered I had a phone call from them to make sure It was me who made the order.
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Old Mar 02, 2012, 04:07 AM
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Joined Nov 2010
548 Posts
Yeah I got my FPV cam from them too, I had some questions and they answered them immediately. Service was 10/10 and shipping time 10/10 and price 9/10
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Old Mar 02, 2012, 04:17 AM
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Blue Chip's Avatar
United States, FL
Joined Oct 2005
1,814 Posts
Just ordered the same camera from them -for the same reason.
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Old Mar 02, 2012, 06:43 AM
I Like Popcorn
flylite's Avatar
UK, Greater London, London
Joined Oct 2009
2,023 Posts
I concur, Nothing but tip top service from securitycamera2000.com.
I think as well as my cam I also got my Vtx/rx from them too.

I also have this cam, its fantastic.
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