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Old May 02, 2013, 07:28 PM
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Joined Apr 2013
11 Posts
Well I got my cable in the mail today. I got everything installed and plugged in... charger is still not working. I did a factory restore under the firmware tab and that didn't help. The software tells me it has supply voltage of 24.63V so I'm assuming the power supply is working.

I guess it is getting sent back...
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Last edited by 95bat; May 02, 2013 at 07:42 PM.
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Old May 02, 2013, 07:51 PM
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Seattle
Joined Sep 2007
2,177 Posts
I assume you got the connectors clean? If yes, then time to engage the vendor or FMA for warranty service.
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Old May 03, 2013, 10:57 PM
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Joined Apr 2013
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I did clean everything, and saw an interesting problem... The plugs on the charger are about 1/2 inside of the port so I bet the banana plugs aren't making very good contact in there. I am going to modify my plug wires tomorrow and see if I can add another 1/4 or 1/2 inch to the plug. I just don't want to void the warranty somehow. I emailed the company I bought it from and haven't heard back in a few days... Hopefully they won't leave me hanging.
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Old May 04, 2013, 12:22 AM
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Seattle
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Might need some of these.

http://www.usastore.revolectrix.com/...a-Plug-Cable_2
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Old May 08, 2013, 08:21 PM
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Joined Apr 2013
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Hey Gregor, I keep trying to send you a PM, but my sent box is not showing that I sent the PM. Did you by chance get a PM from me? Or possibly 3 now, since I tried to send it 3 times.
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Old May 08, 2013, 09:24 PM
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Seattle
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2,177 Posts
Got all three PMs. Just replied.
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