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Old Oct 05, 2013, 10:36 AM
Aerobeez's Avatar
United States, CA, Baldwin Park
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Aerobeez Question and Support Forum!

Welcome to Aerobeez! This is the official Aerobeez Support Forum thread. If you have any questions, comments or concerns in regards to any Aerobeez product, please post in the forum! We look forward to serving you!

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Last edited by Aerobeez; Oct 05, 2013 at 10:56 AM.
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Old Mar 03, 2014, 10:35 AM
Registered User
United States, FL, West Palm Beach
Joined Mar 2014
12 Posts
Extra 330 Profile 20cc

I just ordered an Extra 330 Profile 20cc. How much torque do I need from the servos?
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Old Mar 11, 2014, 05:26 PM
3RN13
ernie b's Avatar
United States, IL, West Chicago
Joined Feb 2008
411 Posts
Over the past two days I e-mailed twice (No response) and called twice automatically went on hold for several minutes both times...I guess they are busy.

All I wanted to know is when the EX330-20CC-PRO-Y would come back in stock and the shipping cost to 60185.

Ok, finally figured out how to contact the people at Aerobeez. Phone call was no go, contact us e-mail was a no go and on-line chat was showing off-line but if you leave a message in the offline chat, then Alan responded very quickly.
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Last edited by ernie b; Mar 12, 2014 at 07:32 PM.
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Old Mar 13, 2014, 06:04 PM
Aerobeez's Avatar
United States, CA, Baldwin Park
Joined Dec 2011
27 Posts
Quote:
Originally Posted by Andres_Garcia View Post
I just ordered an Extra 330 Profile 20cc. How much torque do I need from the servos?
Andres,

You would need at least 180 oz-in torgue for the servos. 200+ if you plan on doing herd 3D.
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Old Mar 13, 2014, 06:09 PM
Aerobeez's Avatar
United States, CA, Baldwin Park
Joined Dec 2011
27 Posts
Quote:
Originally Posted by ernie b View Post
Over the past two days I e-mailed twice (No response) and called twice automatically went on hold for several minutes both times...I guess they are busy.

All I wanted to know is when the EX330-20CC-PRO-Y would come back in stock and the shipping cost to 60185.

Ok, finally figured out how to contact the people at Aerobeez. Phone call was no go, contact us e-mail was a no go and on-line chat was showing off-line but if you leave a message in the offline chat, then Alan responded very quickly.
Hi Ernie,

Sorry that the phone didn't go through as we only have 1 phone line right now and it does get busy sometimes during business hours. But I did get your emails and offline message. The online chat offline messages go to the same email as the support emails. So I just picked one of your messages to reply from.

We are waiting for the next production run for the Extra330 profile yellow. And hopefully would be here by summer time. If you have further questions please feel free to drop a line and we would promptly reply
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Old Mar 13, 2014, 06:58 PM
3RN13
ernie b's Avatar
United States, IL, West Chicago
Joined Feb 2008
411 Posts
Quote:
Originally Posted by Aerobeez View Post
Hi Ernie,

Sorry that the phone didn't go through as we only have 1 phone line right now and it does get busy sometimes during business hours. But I did get your emails and offline message. The online chat offline messages go to the same email as the support emails. So I just picked one of your messages to reply from.

We are waiting for the next production run for the Extra330 profile yellow. And hopefully would be here by summer time. If you have further questions please feel free to drop a line and we would promptly reply
Ok, I appreciate the e-mail and glad to see you check the forums.

We'll have to see if I am still in the mood for the Extra when Summer finally rolls around.

Regards
Ernie
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