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Old Mar 05, 2010, 03:53 PM
myp
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Question
How to use Bonus Points at HobbyCity/King

The link at the Bonus Point seemed to indicate that there would be a check box that you could click when you check out. However, I did not notice any check box in my orders. How do you use the bonus points as discount?
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Old Mar 05, 2010, 05:36 PM
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i just placed an order and used my bonus points,it asked me if i wanted to use them during checkout
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Old Mar 05, 2010, 05:43 PM
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go to your account and then convert your points to store credit, they will give you the coupon code you will use on checkout, easy
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Old Mar 06, 2010, 12:55 PM
myp
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Which check out page do they ask if you want to use your bonus points? I tried another check out but still could not find the box.

Also, I could not find the link to convert my bonus points to store credit. Where is that link?

Thanks for your help, I feel like a moron.
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Old Mar 06, 2010, 01:41 PM
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You are not alone, I can't use my points either.

I used to be able to convert points to a discount code but now if I click the link on my account page I just get an announcement telling me to click the box on checkout. Maybe the box is invisible or you have to follow the white rabbit or something?
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Old Mar 06, 2010, 01:56 PM
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Mine was a little white box. I clicked it, and a checkmark appeared. No further action was needed, and I got my $8 discount.
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Old Mar 07, 2010, 07:07 PM
myp
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Hi Lancer31, which check out page is the little white box on? thanks.
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Old Mar 08, 2010, 10:38 AM
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Quote:
Originally Posted by myp View Post
Hi Lancer31, which check out page is the little white box on? thanks.
Hi, myp. I'm not buying anything today, but if you have an account with HK, and sign in to it, there should appear a rectangular box, with your credit points, (dollars), in it. Click on that, and another page will show up, with more info, telling you to check a small box, during checkout, which will subtract your credits from your order total. Hope this helps.
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Old Mar 08, 2010, 11:00 AM
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The "convert to credit"is not located at checkout, it is in a different location, and then they will give you the actual discount code you use at checkout. They made it kinda hard to do, but once you learn the trick, it bec0omes easy
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Old Mar 08, 2010, 11:42 AM
myp
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I made a small order today and looked carefully at all the check out pages but still did not find any box to be checked to redeem bonus points. For those of you in the know, please either
- post the url in which you convert bonus points to store credit or
- when you next order, post a screen shot of the page in which the check box appears.
thanks
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Old Mar 08, 2010, 12:11 PM
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When I go into my account page if I click on the "Bonus Points" link on the left or on the points total on the right all I get is as shown in the picture below. You can see my previous vouchers that I have used but with the new system there is no check box to use my points on any of the check out screens.
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Old Mar 08, 2010, 12:13 PM
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Here's the pic that didn't stick last time!
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Old Mar 08, 2010, 01:42 PM
myp
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Thanks RobC. What is the URL of the page that you used to convert bonus points to store credit?
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Old Mar 08, 2010, 05:24 PM
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myp


That's my point, it's no longer there!

Like you I'm searching for the mythical check box.
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Old Mar 19, 2010, 01:44 PM
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Just placed an order and HK have all new checkout pages.

Got my $5 discount!
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