|Aug 23, 2013, 09:39 PM|
United States, VA, Falls Church
Joined Jan 2005
Haiyin Customer Service = PHENOMENAL!
This is a thread to acknowledge the phenomenal customer service at Haiyin Battery. Not to mention the fact that their batteries are absolutely first rate! I have purchased about 20 batteries from them ranging from 3S to 5S. All have performed flawlessly and are now my favorite battery packs. I have them in an Extreme flight Edge 60, several 3DHS birds, and small park flyers. I have never had a pack puff or fail. But what sets them apart is the customer service I received from Eric this week. I purchased (3) 5S 5000 packs and one arrive with a bad cell showing only 1.0V and what I found out subsequently is a bad balance wire as well. I sent in an RMA request and the same day a replacement was shipped FEDEX straight from the factory in China! Arrived promptly at my door.
I've been an RCG member a while and never found occasion to rave about customer service until now. All I can say is WELL DONE!
To my fellow pilots= these packs are a great value and won't disappoint you!!
|Aug 24, 2013, 04:30 PM|
Im very happy to see that everyone that has purchased the haiyin packs are enjoying them. I have also been flying the Haiyin packs for over a year and a half And I still have not had 1 complaint. Great power, High Quality, and excellent customer service!
Thank You Haiyin for everything you have done for the RC Community and the Electric Car Racing!!!
|Sep 02, 2013, 05:21 PM|
|Thread||Thread Starter||Forum||Replies||Last Post|
|Alert Buyer beware! BH Customer Service fails again.||TheMissingCard||Banana Hobby||19||Feb 13, 2013 03:47 PM|
|Discussion Giantshark - Piss poor customer service||rcmano||Vendor Talk||9||Jan 15, 2013 08:24 AM|
|Rave The best landing gears and customer service||Dfly1115||Vendor Talk||0||Jan 08, 2013 06:13 PM|