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Old Dec 05, 2012, 03:04 PM
Registered User
St. Louis, Missouri
Joined Nov 2004
101 Posts
Question
Esprit Models

Is Esprit Models still in business? They don't answer their telephone(s) nor respond to their "Live Chat" support site.

Robert Samuels ... St. Louis
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Old Dec 05, 2012, 03:23 PM
Sure it'll work
Flyextreme's Avatar
United States, CA, Torrance
Joined Nov 2005
4,272 Posts
Yes, they are still going strong. They are most likely very busy this time of year. Just keep trying.
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Old Dec 05, 2012, 11:41 PM
Tragic case
davidleitch's Avatar
Sydney Australia
Joined Feb 2002
5,875 Posts
One of the best model shops I deal with. Excellent range of equipment, although not competition glider oriented, and excellent web site (that is the stock information is up to date). I regularly buy from Australia and all shipments have arrived safely. The one time there was an error I got a free credit.
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Old Dec 06, 2012, 12:05 PM
Registered User
US and Costa Rica
Joined Dec 2004
1,291 Posts
Quote:
Originally Posted by davidleitch View Post
One of the best model shops I deal with. Excellent range of equipment,all shipments have arrived safely.
+1
I was impressed with their packing!!!!
And their shipping rates
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Old Dec 06, 2012, 05:13 PM
Registered User
St. Louis, Missouri
Joined Nov 2004
101 Posts
Esprit Models

Yeah ... but they still don't answer the telephone nor respond to the "Live Chat Support" site nor direct email messages.

It's been several days now. Just saying......

Robert Samuels ... St. Louis
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Old Dec 06, 2012, 06:00 PM
Registered User
Joined May 2010
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Quote:
Originally Posted by ransamuels View Post
Yeah ... but they still don't answer the telephone nor respond to the "Live Chat Support" site nor direct email messages.

It's been several days now. Just saying......

Robert Samuels ... St. Louis
I personally answered your email about AVIA already twice, I would check your SPAM folder.

We have 4 phone lines open from 9AM-5PM. Highly doubt that somebody would ignore your phone call.

Zb/Esprit Model
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Old Dec 06, 2012, 08:05 PM
Registered User
St. Louis, Missouri
Joined Nov 2004
101 Posts
Esprit

ZB: How about just replying to my email? I asked about the missing control horns for the V-tail of the AVIA I purchased from Esprit.

My email is ransamuels at hotmail.com. I did check my span folder.

Thanks,

Robert Samuels ... St. Louis
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Old Dec 07, 2012, 05:52 PM
Proud member of LISF and ESL
LI, New York, USA
Joined Mar 2003
24,331 Posts
Sounds like a simple e-mail problem. Hope you guys get this worked out.


They do have 3 models listed that are marked as F3J models. Maybe not world class but that would suggest they can stand up to the pressures of F3J launches and landings. I started a thread asking for pilot reports on them. So far, no posts.
http://www.rcgroups.com/forums/showt...t=esprit+model
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Old Dec 09, 2012, 06:43 PM
WINS - Winch In Nose Sailplane
jaizon's Avatar
USA, NH
Joined Mar 2008
3,108 Posts
My experiences with Esprit have been quite positive. They are honest and helpful. They do not carry everything I want, but no one company does. When I was interested in one particular plane, ZB told me they had it on order but could not tell me when they would get one in. It was not what I wanted to hear, but it was honest and I will not soon forget that. In another instance I messed up an outrunner I bought from them (unknowingly), and David told me to send it back and he would try to fix it himself. Amazing. So all in all they are at the top of the heap, along with a couple of others. 5 stars out of 5 from me.

Preston
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Old Dec 11, 2012, 12:05 PM
Registered User
St. Louis, Missouri
Joined Nov 2004
101 Posts
Esprit

I agree ... my experiences purchasing things from Esprit have been very good.

But I still have no response regarding the lack of V-tail control horns with my latest purchase.

And even more important ... still have no control horns.

Just saying .......

Robert Samuels ... St. Louis
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