HobbyKing.com New Products Flash Sale
Reply
Thread Tools
Old Jan 26, 2013, 02:32 AM
Battery Powered==(*)==
tomcor's Avatar
Mesquite, Nevada
Joined Jan 2002
454 Posts
Discussion
Missing items on two different orders

Package was all ripped and missing an item i needed. Very poor packaging.


Update : Hobbyking issued credit for lost item
tomcor is online now Find More Posts by tomcor
Last edited by tomcor; Jan 30, 2013 at 05:04 AM.
Reply With Quote
Sign up now
to remove ads between posts
Old Jan 26, 2013, 11:48 AM
Registered User
3d astronaut's Avatar
United States, MI, Paw Paw
Joined Sep 2011
4,102 Posts
Quote:
Originally Posted by tomcor View Post
Package was all ripped and missing an item i needed. Very poor packaging.
I will think twice before ordering from Hobbyking again!!!
Regardless of how it was packaged, never accept damaged parcels!
3d astronaut is offline Find More Posts by 3d astronaut
RCG Plus Member
Latest blog entry: Fatshark Attitude 1.3ghz
Reply With Quote
Old Jan 26, 2013, 03:50 PM
Battery Powered==(*)==
tomcor's Avatar
Mesquite, Nevada
Joined Jan 2002
454 Posts
It was in my mailbox. Couldn't refuse it.
tomcor is online now Find More Posts by tomcor
Reply With Quote
Old Jan 26, 2013, 07:24 PM
Suspended Account
United States, CT, Hartford
Joined Jun 2009
5,336 Posts
What mail service delivered that to your mailbox in that damaged condition? Did two orders arrive this way or just one?

How does HK control what USPS, UPS, or FedEx does with packages after it leaves their hands?

Generally when this happens with the USPS they will tape the item up, and even put it in a bag that has writing that says in effect, hey sorry this happened but we are trying to help.

If the same thing happened with Tower or HH, would you blame them? Any pics of the damaged package?

Update if/when this gets resolved.
porcia83 is offline Find More Posts by porcia83
Reply With Quote  (Disabled)
Old Jan 30, 2013, 01:27 AM
Battery Powered==(*)==
tomcor's Avatar
Mesquite, Nevada
Joined Jan 2002
454 Posts
They gave me credit for the missing item. Resolved.
tomcor is online now Find More Posts by tomcor
Reply With Quote
Old Jan 30, 2013, 06:16 AM
Suspended Account
United States, CT, Hartford
Joined Jun 2009
5,336 Posts
sweet!
porcia83 is offline Find More Posts by porcia83
Reply With Quote  (Disabled)
Old Jan 30, 2013, 12:53 PM
RC plane addict ;-)
startazz's Avatar
United Kingdom, England, Norwich
Joined Aug 2008
1,705 Posts
Glad HK gave you store credit for your lost item but i'd have to get in touch with the postal company that left the parcel in the first place,because it sounds as though something is very wrong here,two parcels which have items missing with the parcel box been ripped into,could someone get into your mail box with out you knowing.

No matter how well HK pack the parcels someone who's not suppose to will get into it if they want,i can't see this as a HK fault at all,in all my years with shopping with HK they have all been packed rather well to be honest.

At least HK have resolved the issue for you.
startazz is online now Find More Posts by startazz
Reply With Quote
Reply


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion hobbyking CHARGED me to remove back ordered item from order derpron HobbyKing 9 Jan 20, 2013 07:39 PM
Careful! If your order is missing items... Kmot HobbyKing 5 Dec 24, 2012 03:03 PM
Discussion Missing items from order varian HobbyPartz.com 2 Apr 03, 2012 02:16 PM
Discussion Missing items in order dskalski Nitro Planes 5 Dec 30, 2011 09:09 PM