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Old Feb 17, 2014, 05:24 AM
Registered User
Joined Oct 2013
4 Posts
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HobbyKing lost returned item

I sent RMA-item to HobbyKing. Tracking system said the parcel was taken on December 31. After about a month I asked Support Service to find my package. The answer was: "We sent request to warehouse, please wait, we will send you a letter". Within a month and a half I have been got such answers and there are still no changes. I still can't see no RMA-procedure result, no my item (over $900 cost), no my money.
What could you advise me in this situation? Any similar situation?
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Old Feb 18, 2014, 08:26 PM
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United States, CA, Vallejo
Joined Oct 2013
28 Posts
Put in a dispute with your credit card company . I hope you have proof that you mailed it and they received it.
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Old Mar 31, 2014, 09:26 AM
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Joined Oct 2013
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It's ok now, HK found my RMA and refunded its cost via PayPal. After 3 months of chatting with support )
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