Hello
Yesterday I have paid the 287USD to buy the drgon link,did you get the money?And when do you delivery it?I have sent you email,but you do not reply.I need the dragon link to test urgently.Thank you.Looking forward to your reply.

Originally Posted by carnisser

My station is a Flysky er9x and no problems with my dragon link v1, everything works fine until I put the new dragon link v2tx I'm having this problem, in my area most people use the same computer and none have this problem, is the first time I encounter this, it seems very strange.
Thanks for your interest, about what is being discussed Mike understand that being overwhelmed by this and I know that the intention is to improve the product dragonlabs as much as possible, in this world there is much competition but I think by far that cheapen the product with other similar brands almost identical product, showing interest in improving dragonlabs makes the difference over other, they just need to improve product support technically the problems that inevitably arise.
I am a happy user of dragon link a while and never had a problem with no solution, I hope that it is quite rare that repo is resolved soon.

Agree, strange after the upgrade your having problems, should be fine with that radio. I guess I better stick to my v1 until solution found.

That's the point my man. I love the damn thing, but you send it in for an upgrade, and you get zero feedback on what's going on. 2 weeks now.

It's a good product. But quality service is worth its weight in gold. BIG companies realize that they don't make money on HW, they make it on SW and services.

I would have gladly paid 50/75/100 dollars to have a solid upgrade in a fixed amount of time with good communication.

JC

Originally Posted by hawaiitaco

Yeah...it pretty much comes down to the free market... NO ONE IS FORCING YOU TO BUY DRAGONLINK.... after reading this thread and all the mess...I still ended up buying it...1 because its fair priced....2 it is proven.... Now if DL was that terrible the market would weed the company out fairly quickly...You can pay for other UHF if you dont like it...sucks I know but its life... Now that I post this I pray to god that I dont ever have to send anything in for warranty lol...

Sorry to post this again but was hoping someone might have an idea whats going on here. Received my V1 system with 2 9Ch Rx's back from Mike over a week ago. Followed the new directions about changing Ch9 to ppm out but it will not work on either receiver. Jumped signal pins 7 and 8, rebound and still Ch9 is Ch9. removed jumper and rebound again still Ch9 is Ch9 not PPM output. Tried various combinations and it just won't work. Used a servo to conform output of Ch9.

Does anyone have an idea? I thought perhaps in doing the upgrade both of my Rx's received th 12Ch S/W upgrade by mistake but I have no way of telling?

Thanks,

Tom

11days to UK from order date !.
Got it all ;-)
Now Mike will send my V1 for update.

Thanks ,bit shame I got no tracking number and no answer but DL V2 is here ,so best news.

Originally Posted by cherbini

That's the point my man. I love the damn thing, but you send it in for an upgrade, and you get zero feedback on what's going on. 2 weeks now.

It's a good product. But quality service is worth its weight in gold. BIG companies realize that they don't make money on HW, they make it on SW and services.

I would have gladly paid 50/75/100 dollars to have a solid upgrade in a fixed amount of time with good communication.

JC

I am sure Chris1seto said the upgrades would be ready in a week

Originally Posted by chris1seto

RE support issues and getting in contact with Mike:

I just got off the phone with Mike, we worked out a new method of supporting everyone a bit better. V1 upgrades ETA is about one week right now, FYI.

Your question was answered...

When calibrating it says to use a dummy load on the Rx, if my DL did not come with a dummy load do I just do the calibration while on micro power setting of the Tx? Thanks

Originally Posted by carnisser

the fail safes are real, in flight video post but I have not really there are times when the RSSI drops to 0 for half a second and the receiver stops sending the osd ppm active so the osd fail in half a second, then quickly recovers 50% of RSSI, I did that test at low power with short antenna and the signal from 50% to 6.5 km is normal and good for my position on the ground, with the same equipment setup using the v1 did not have this problem, no rx fault because I've tried it with several and all is the same, I am sure that the fault is in the issuer ranging output power and has intermittent fast descents.
Range tests using the above 40 steps micropower

Actually, Carnisser is using micropower to range check (that's new in the latest version) and 20ft is considered a good range check with micropower, not 20 meters.
That's part of the big fiasco right now. No one can keep all these versions straight.
I've had my DL now for 3 weeks and can't fly it while waiting for the fixes in the latest version, cables, etc. Frustrating.

Originally Posted by AutoPilotOn

When calibrating it says to use a dummy load on the Rx, if my DL did not come with a dummy load do I just do the calibration while on micro power setting of the Tx? Thanks

You're using the old manual if it mentions dummy loads. I don't have time to look it up for you, but there are newer manuals posted a few dozen pages back.

Originally Posted by chanyote66

wow, I thought i was the only one that felt that way...

Chris

Me too buddy love the DL its amazing bit of kit. wouldnt buy anything else!

Originally Posted by Jeff Watt

Actually, Carnisser is using micropower to range check (that's new in the latest version) and 20ft is considered a good range check with micropower, not 20 meters.
That's part of the big fiasco right now. No one can keep all these versions straight.
I've had my DL now for 3 weeks and can't fly it while waiting for the fixes in the latest version, cables, etc. Frustrating.

The scope is good, my problem is intermittent power such microcuts make me feel very insecure, I am sure it is due to a problem with the transmitter, hope jeffpilot response if he knows the cause and remedy or proceeding to change the tx, my installation in the aircraft is checked and secured with v1.

hmmm... starting to wonder if Mike finally took a well deserved vacation! Havent seen him on much but you never know... He might be gling crazy developing something new... or building the firmware cables?

Hope all is well at DragonLink HQ

carnisser, I feel your pain. I had the exact same problem with my DLv2... random and very discouraging failsafes. I spent weeks running the gamut of troubleshooting procedures. I really wanted to blame DL, but my perfectionist side kept me busy perfecting wiring until I had no more doubts; with perfect wiring on my quad, I could send DL back with confidence knowing they won't send it back saying, "nothing's wrong with it". I guess there's nothing wrong with that... maybe my ego is too fragile. Filters, shielded cable, ground loop removal... I went overkill big time... and guess what turned out to be the cause? A crash dented ESC capacitor!!! Seriously!?

Moral of the story is... an average FPV rig has 100's failure points. It sounds like you already know that and have done due diligence. I'm just saying... I know I did my homework, and I'm not an idiot... stuff like that can happen to the best of us. The cool part is knowing Mike is on your side when it comes to battling these complicated FPV problems... he offered to send me a whole replacement system just to be sure DL wasn't my problem.

Kev

Originally Posted by tom3holer

...I thought perhaps in doing the upgrade both of my Rx's received th 12Ch S/W upgrade by mistake but I have no way of telling?

Thanks,

Tom

If it were me, I'd plug in to ch12 and see if PPM is coming from there instead. IIRC, the latest firmware does put PPM on 12 instead of 9.

Originally Posted by carnisser

The scope is good, my problem is intermittent power such microcuts make me feel very insecure, I am sure it is due to a problem with the transmitter, hope jeffpilot response if he knows the cause and remedy or proceeding to change the tx, my installation in the aircraft is checked and secured with v1.

One last suggestion, did you try changing the ID? there were post a while back that that took care of some transmitter issues.