|Mar 16, 2012, 09:11 PM|
United States, CA, San Jose
Joined Aug 2011
Horizon Hobby - Thank You!
Reading through all of the doom and gloom in this forum, I thought I would share a recent experience I had with Horizon Hobbies.
I purchased a Leader 480 ( my first balsa plane) from them, and found that both wings where missing the front tabs where the wing bolts to the fuse. No huge issue in reglueing th, but the left wing tab was not in the box.
A call to HH support line advises me that the replacement wings are out of stock - but, if she could she would take a wingset from a full kit. Three days later, brand new pair of wings appear on my doorstep (fully intact!).
I call that GREAT customer service!!!!!
|Thread||Thread Starter||Forum||Replies||Last Post|
|Discussion Thank you Banana Hobby and staff.....................||soopertrucker||Banana Hobby||12||Mar 22, 2012 09:20 AM|
|Discussion A huge thank you to Horizon Hobby||MyPonyRocks||Electric Plane Talk||3||Feb 22, 2012 02:23 PM|
|Discussion Thank You Horizon Hobby||rotorbroke||Radios||1||Jan 26, 2012 09:07 AM|
|Discussion Horizon Hobby Thank You||bobo||Vendor Talk||1||Mar 21, 2006 11:00 PM|
|THANK YOU HORIZON HOBBY! they really do care about their customers||The Blue Max||Vendor Talk||4||Sep 12, 2003 01:39 AM|