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Oct 26, 2009, 08:09 PM
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#1 |
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Registered User
Join Date: Mar 1999
Location: NC & VA
Posts: 969
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Need Aurora Help
My Aurora arrived today from Tower with no manual, and even worse with no coupon for the extra receivers.
What should I do? One more question. Does Hitec have the transmitter charge plug available, or what size is it so I can make a field charge cord? |
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Oct 26, 2009, 08:42 PM
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#2 |
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Registered User
Join Date: May 2002
Location: Trophy Club TX (DFW)
Posts: 9,715
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Odd - what did Tower say?
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Oct 26, 2009, 10:17 PM
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#3 | |
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Registered User
Join Date: Aug 2002
Location: N.Z.
Posts: 1,338
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Quote:
Meantime: Hitec RCD Optima 6, 7 & 9ch Receiver Manual Hitec RCD 2.4GHz Module Manual Hitec 9ch Aurora 2.4GHz_72 mHz Manual Hitec Aurora 9ch 2.4GHz VIDEO Walkthrough Set Ups Aurora, Eclipse, Optic - Field / Fast Charging. Fast charging via battery charge socket is not recommended. Never use charging socket if an optional Lithium Polymer (Lipol) battery is installed. 110/230 Vac charger, as included with some packages for both the Aurora and Optic Sport, is fitted with a 1.3mm DC Power Line Female Connector. [1.3mm ID x 3.5 mm OD x 9.5 mm shaft length] Regards Alan T. Alan's Hobby, Model & RC FAQ Web Links |
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Oct 29, 2009, 03:54 PM
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#4 | |
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Registered User
Join Date: Mar 1999
Location: NC & VA
Posts: 969
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Quote:
I did, however, call Hitec, and they are sending me the missing items. 
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Nov 04, 2009, 06:42 PM
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#5 |
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Registered User
Join Date: Mar 1999
Location: NC & VA
Posts: 969
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Manual and coupon arrived today. Another customer service success story!
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Nov 04, 2009, 06:56 PM
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#6 |
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I'm a feather on the wind
Join Date: Apr 2003
Location: Orange County CA
Posts: 669
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ummmmm.....I'm missing my coupon too, can I get another?
 Just kidding (in case anyone takes me seriously). There is so much complaining here. It's nice to hear good customer service stories once in a while. Dave |
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Nov 05, 2009, 10:16 AM
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#7 | |
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Hitec service
Join Date: Nov 2004
Location: San Diego
Posts: 283
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Yes it is. 
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Nov 10, 2009, 08:00 PM
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#8 | |
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curmudgeon in training
 
Join Date: May 2000
Location: La Villa Strangiato
Posts: 6,671
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Quote:
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Nov 10, 2009, 08:17 PM
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#9 |
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Hitec/Multiplex USA
Join Date: Sep 2000
Location: Poway, California, United States
Posts: 2,737
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The only time they will say "in stock" is when the fill all their back order and have extra stock. Not likely for a little while due the demand.
Mike. |
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