Re: Read this if You are thinking about an Orbit
Originally posted by edgoldman
I really don't like bashing a company. ....... All I will do is enclose the email conversation in full that I've had with
Orbit support which will describe the situation.
I cannot understand something like this is permitted on this forum. In civil countries it is considered unacceptable to publish private Email without permission.
As for the Orbit. I have one too. I also had a Graupner/Schulze. This one never let met down. The Orbit gave me a few problems, ALL solved by Emailing Orbit/Arno Haussman. He always was very quick in locating the problem and proposing a solution. The error was always mine. I guess I've made all of them now, so I sold the Graupner/Schulze , which was not getting much use anymore.
I'm sure Arno would have found the cause for your problems. But since you did not give him the chance to do so, he rightfully referred you to the importer, probably because he thought there was a misunderstanding (Not everybody's mother language is English...). I'd say you put your foot in it big time. You should clean up your act....