View Single Post
Old Apr 14, 2006, 09:47 AM
Aten W Arthog is offline
Find More Posts by Aten W Arthog
Registered User
Aten W Arthog's Avatar
Joined Sep 2002
1,073 Posts
Tower e-mailed me back today to apologize, and to take the extra charge off my credit card. That was a prompt and correct response. I thank them.

I remain peeved, however, that they are using "opt-out" tricks for these things. If it's a valuable add-on, it should sell itself and not need the underhanded ploy of default order buttons. Being otherwise an exemplary company, they should set a better standard for other businesses.

I guess I will order again from them, but I will have to be extra-vigilant and scrutinize the ordering pages with suspicion, instead of confidence.
Aten W Arthog is offline Find More Posts by Aten W Arthog
Reply With Quote