Originally Posted by huskerfreak
Matt was offered a call tag to send his airplane back to Ares for it to be assessed what the problem was. Ares is more then willing to help a customer out and stands behind there product 100%.
Yea I was . Still havnt seen the label in the email box to send it back. So I trashed it.
I have even talked a few guys in your store into staying away from it. I will do everything I can to keep people from buying it. My problem wasnt with the plane or the POS electronics. It was with the lack of customer support.
I also explained that for me to drive to a Fedex location would cost me over 30 bucks. I also explained you could have the speed control back to inspect it. I also mentioned that I had replaced it with a decent brand esc. So yea they made an offer that they never came through on.